Relationship Banking Representative

Community Bank System Inc. • Jermyn, PA • 7h ago

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism

Determine customer needs, explain and sell products and services

Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience

Telephone customers to schedule sales appointments and promote products suitable to the customer's needs

Participate in branch prospecting efforts and sales initiatives

Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.

Serve as a liaison between customer and operational areas

Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines

Ability to understand directions and adhere to established policy and procedures

Able to remain focused and organized to successfully complete responsibilities

Actively participate in branch meetings and training to enhance knowledge and development of skills

Other related duties as assigned or directed

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner

May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Qualifications

Education, Training and Skills Requirements:

High School Diploma or GED required

Excellent interpersonal and communication skills

Accurate and proficient math skills

Documentation skills with attention to detail

Clear thinking and ability to remain focused

Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence

Internal product knowledge and teller training (provided after hire)

Experience/Other:

Two (2) years of customer service and/or banking normally required

All applicants must be 18 years of age or older.

Two (2) years of customer service and/or banking normally required

All applicants must be 18 yearsof age or older.

Other Job Information

Hours: 37.5 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Minimum

USD $18.25/Hr.

Maximum

USD $24.71/Hr.

Community Bank System, Inc. is an Affirmative Action, Equal Opportunity Employer who fully embraces diversity - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Similar Jobs

Indirect Tax Analyst II (100% Virtual/Remote)

US Foods • Pittston, PA • 5h ago

Finance, Accounting & Banking

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( https://www.myworkday.com/usfoods/d/task/2998$47185.htmld ) Join Our Community of Food People! Responsible for prepara...

5h ago

Go to Apply

Relationship Banking Representative

Community Bank System Inc. • Covington Township, PA • 7h ago

Finance, Accounting & Banking

Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., opera...

7h ago

Go to Apply

Investment Market Manager

PNC • Scranton, PA • 1w ago

Finance, Accounting & Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to...

1w ago

Go to Apply

senior staff accountant

Gerrity's Supermarkets • Scranton, PA • 1w ago

Finance, Accounting & Banking

Maintaining financial reports, records, and general ledger accounts. Preparing journal entries, analyses, and balance sheets reconciliations and assisting with monthly close processes. Posting a managing bi-weekly statem...

1w ago

Go to Apply

Relationship Banking Representative Rotating

Community Bank System Inc. • Scranton, PA • 2w ago

Finance, Accounting & Banking

2w ago

Go to Apply

Accounts Receivable Representative

Cintas • Pittston, PA • 2w ago

Finance, Accounting & Banking

Requisition Number: 228339 Job Description Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to iden...

2w ago

Go to Apply

Accounts Payable Representative

Robert Half • Dunmore, PA • 3w ago

Finance, Accounting & Banking

Description We are looking for an Accounts Payable Representative to support day-to-day financial operations in Scranton, Pennsylvania. This role is ideal for someone who is organized, comfortable working with numbers, a...

3w ago

Go to Apply

Trade Finance Services Specialist II (Standby Letter of Credit) - Scranton, PA

Bank of America • Scranton, PA • 3w ago

Finance, Accounting & Banking

Trade Finance Services Specialist II (Standby Letter of Credit) - Scranton, PA Scranton, Pennsylvania To proceed with your application, you must be at least 18 years of age. Acknowledge ( https://ghr.wd1.myworkdayjobs.co...

3w ago

Go to Apply

account sales manager

Red Bull North America • Scranton, PA • 4h ago

Management & Administrative

Red Bull North America is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, a...

4h ago

Go to Apply

Home Health Care Sales Case Manager

Aveanna Healthcare • Archbald, PA • 4h ago

Hospital & Medical

Home Health Care Sales Case Manager ApplyRefer a FriendBack Job Details Requisition #: 215422 Location: Archbald, PA 18403 Category: Client Services Salary: $75,000.00 - $90,000.00 per year Position Details This position...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)