Maintenance Technician II

Service Experts • Dayton, OH • 3h ago

Welcome!

The Maintenance Technician II requires basic knowledge of job procedures and tools obtained through work experience to complete routine and standard projects and assignments within the Technician Services family. Works under general supervision.

Location Address: 799 Space Dr, Beavercreek, OH 45434

Pay: Hourly Rate + Incentive Opportunity

Key Responsibilities:

Works under general supervision to perform maintenance calls

Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner

Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks

Completes routine maintenance and equipment cleaning as needed or required

Responsible for delivery and removal of parts and equipment needed to complete service work

Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories

Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. If necessary, collects payment from customers.

Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability

Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction

Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.

Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for

Represents the company professionally, honestly, and ethically in all business matters and activities

Follows standard procedures and process, ensures that the company vehicle is properly stocked

Performs similar/other duties as needed or assigned

Desired Skills and Qualifications:

High school diploma or GED with additional training and 0-2+ years' experience in HVAC with technical training certification preferred

Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area

EPA and safety certifications required

Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

Proficient and able to operate all necessary tools and equipment to perform various service projects

Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment

Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns

Effective and efficient time-management and organizational skills

Valid driver's license with acceptable driving record

Available to work flexible hours and on-call shifts as needed

Experience performing basic maintenance work on HVA

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