Program Manager, Regulatory Compliance, WWGS - Facility Operations Support

Amazon • Austin, TX • 2h ago

Description

Amazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.

In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.

Key job responsibilities

Program Management:

Manage 3-5 concurrent compliance programs from initiation through completion.

Develop project plans with defined milestones, dependencies, and resource requirements.

Track program status using quantitative metrics and report progress to stakeholders.

Identify and document program risks; implement mitigation strategies.

Coordinate activities across engineering, legal, operations, and business teams.

Regulatory Compliance:

Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).

Translate regulatory requirements into actionable technical and operational requirements.

Conduct gap analyses between current state and regulatory requirements.

Document compliance processes, controls, and evidence collection methods.

Coordinate internal and external audits; track remediation of findings.

Stakeholder Management:

Facilitate working sessions with technical teams, legal counsel, and business owners.

Communicate program status, blockers, and decisions to director-level stakeholders.

Collect and synthesize input from subject matter experts across the organization.

Manage relationships with external auditors and regulatory bodies.

Process Improvement:

Identify inefficiencies in compliance workflows and implement improvements.

Create and maintain standard operating procedures for compliance activities.

Develop templates, tools, and frameworks to scale compliance operations.

Establish metrics to measure compliance program effectiveness.

About the team

The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.

Basic Qualifications

3+ years of program or project management experience

3+ years of defining and implementing process improvement initiatives using data and metrics experience

Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Experience using data and metrics to determine and drive improvements

Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

3+ years of driving end to end delivery, and communicating results to senior leadership experience

Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

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