Ambulatory Service Representative II - Kelsey Seybold Clinic - Bay Area Campus

UnitedHealth Group • Webster, TX • 2h ago

Requisition number: 2372005

Job category: Healthcare Delivery, Patient Services

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check-in and check-out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School diploma or GED

1+ years of direct face to face customer service experience

1+ years of cash handling or collections experience And 6+ months experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience

Experience with computers and Windows-based software including Word and Excel

Knowledge of customer service principles and practices

Demonstrated excellent verbal and written communication skills

Basic Math ability

Proven ability to maintain strict confidentiality of all personal/health sensitive information

Proven ability to effectively handle challenging situations and to balance multiple priorities

Proven fluent in English, verbal and written

Preferred Qualifications:

2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing

2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans

2+ years of direct face to face customer service experience

1+ years of cash handling or collections experience in a medical office setting

EMR/Epic experience

Basic calculator skills

Bilingual- English/Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 - $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Similar Jobs

Medical Assistant I/ II/ III - Patient Care - Kelsey-Seybold Clinic - Remote

UnitedHealth Group • Pearland, TX • 51min ago

Hospital & Medical

Requisition number: 2369931 Job category: Healthcare Delivery, Clinical Services Operations Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading...

51min ago

Go to Apply

Medical Assistant I/ II/ III - Patient Care - Kelsey-Seybold Clinic - Remote

UnitedHealth Group • Pearland, TX • 51min ago

Hospital & Medical

Requisition number: 2369929 Job category: Healthcare Delivery, Clinical Services Operations Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading...

51min ago

Go to Apply

Medical Assistant I, II, III - Kelsey Seybold Clinic - Pediatrics - Pearland

UnitedHealth Group • Pearland, TX • 52min ago

Hospital & Medical

Requisition number: 2372510 Job category: Healthcare Delivery, Clinical Services Operations Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading...

52min ago

Go to Apply

Ambulatory Service Representative II-Kelsey Seybold Clinic: Meyerland

UnitedHealth Group • Houston, TX • 2h ago

Hospital & Medical

Requisition number: 2369912 Job category: Healthcare Delivery, Patient Services Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care...

2h ago

Go to Apply

Supervisory Registered Respiratory Therapist

Veterans Affairs, Veterans Health Administration • Houston, TX • 3h ago

Hospital & Medical

Summary The incumbent holds an active RRT credential and license by the Texas State Medical Board, and will serve as the Supervisor for the Outpatient Respiratory department to oversee and manage daily operations in the...

3h ago

Go to Apply

Refrigerated Container & Trailer Technician Instructor

Lincoln Technical Institute • Houston, TX • 6h ago

Hospital & Medical

Refrigerated Container Technician ? Instructor Houston, TX | 50% Travel | Monday-Friday Lincoln Tech's WorkforceLinc Division Be a positive contribution to the industry. For experienced refrigerated container and chassis...

6h ago

Go to Apply

Chassis & Trailer Technician Instructor

Lincoln Technical Institute • Houston, TX • 6h ago

Hospital & Medical

Chassis & Trailer Technician ? Instructor Houston, TX | Monday-Friday Lincoln Tech's WorkforceLinc Division Want to contribute back to your trade? This role is for experienced chassis and trailer technicians who want...

6h ago

Go to Apply

Production Tech - Part Time Only (Day shift)

MW Industries • Kemah, TX • 11h ago

Hospital & Medical

SUPERVISORY RESPONSIBILITIES: This role does not have supervisory responsibilities. ESSENTIAL DUTIES & KEY RESPONSIBILITIES: PART - TIME ONLY - day shift Work safely in a team environment Meet daily production needs...

11h ago

Go to Apply

Director of Information Technology

EMCOR Group • La Porte, TX • 18h ago

Hospital & Medical

About Us We are one of the nation's leading providers of industrial solutions, serving as the single-source for our client's custom shell and tube heat transfer equipment. Our fully integrated shop services include state...

18h ago

Go to Apply

Social Worker (Program Coordinator) - Respite Program

Veterans Affairs, Veterans Health Administration • Houston, TX • 21h ago

Hospital & Medical

Summary The Michael E. DeBakey VA Medical Center serves as the primary health care provider for more than 151,000 Veterans in southeast Texas. Houston exudes a cosmopolitan and down-home vibe together that lets the resid...

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)