Payments Implementation Analyst - REQ-2026-881

Customers Bank • Malvern, PA • 3h ago

Malvern, PA | West Reading, PA | New York, NY | Malvern, PA | New York, NY Full time | Full time | Full time REQ-2026-881 At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What you'll do: The Payments Implementation Analyst supports the execution of new payment initiatives and large-scale enhancements across the bank's payment ecosystem, including initiatives aligned to broader organizational efforts. This role is responsible for assisting with the end-to-end implementation lifecycle, including vendor relationships, onboarding, client setup, system configuration, testing, and go-live readiness for new payment capabilities. This position requires coordinating cross-functional teams, gathering and translating client requirements, and driving projects to completion within defined timelines. The analyst acts as a key point of contact throughout the implementation lifecycle, managing multiple projects simultaneously while identifying risks, escalating issues, and ensuring successful delivery of new business initiatives. Key Responsibilities Implementation Execution & Delivery Support end-to-end implementation of new payment products, clients, and business initiatives Assist with onboarding activities, including View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.
PI285493059 / 13-1111.00 Management Analysts

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