Administrative Program Specialist A
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Administrative Program Specialist A
Salary
$3,127.00 - $6,136.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
DVA222739APS6262026
Department
DVA-Department of Veterans' Affairs
Opening Date
06/26/2026
Closing Date
7/3/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
"Relentlessly advocate for Louisiana veterans and their families to ensure they receive superior customer service and support by connecting them to the benefits they have earned in service to our country, while meeting the economic, educational and employment needs of transitioning service members looking to make Louisiana their home."
The position will be filled by a Job Appointment.
This position is responsible for the program management and executive coordination of high-visibility veteran support initiatives, special projects, and mission-critical functions that directly advance the agency's statutory obligations and strategic goals. The incumbent exercises considerable independent judgment, manages cross-functional initiatives, ensures compliance with state and federal requirements. and serves as a principal advisor to senior leadership on program performance and policy implementation.
An ideal candidate should posses the following competencies:
Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Making Accurate Judgments:The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Managing Resources:The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Acting with Ethics and Integrity:The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Building Trust:The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Minimum Qualifications
Three years of experience in administrative services; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168090) .
Job Duties and Other Information
Job Duties:
Partners with the Military Family Assistance (MFA) Fund Administrator to administer the financial hardship assistance program, including application processing, eligibility determination, applicant communication, and case management. Prepares briefings, recommendations, and decision packages for the MFA Board; tracks approved awards through final payment and ensures audit readiness. Serves as a subject-matter expert on MFA statutes, regulations, and policies.
Serves as the deputy liaison (and primary liaison, as needed) for the Louisiana Veterans Honor Medal Program, coordinating all phases of the program, including application processing, award production, ceremony logistics, statewide medal distribution, and historical recordkeeping.
Assists in administering Title 29 Student Aid Educational Benefits by verifying eligibility, issuing official certificates and correspondence each semester, maintaining accurate program records, and providing administrative support for veterans and eligible dependents pursuing postsecondary education.
Position-Specific Details:
Preferred Experience: Candidates who are a veteran or the spouse of a veteran and candidates who have experience administering state government programs or public assistance programs are encouraged to apply.
Appointment Type: The position will be filled by a Job Appointment.
Domicile: Louisiana Department of Veterans Affairs Headquarters in Baton Rouge, LA (East Baton Rouge Parish)
Compensation: The salary offered will be determined based on qualifications and experience.
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Jodeci Alsobrook
Human Resources Manager
Jodeci.Alsobrook2@la.gov
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
02
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?
I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
I make timely, well-reasoned decisions by using available information, @context, and trade-offs.
I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
04
MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
MR: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
06
MR: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Are you a veteran or spouse of a veteran?
Yes
No
08
Do you have experience administering state government programs or public assistance programs? If yes, please elaborate. If no, please put 'N/A'.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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