Administrative Officer 4 (Local Government) - Allegheny County Support Administration
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Administrative Officer 4 (Local Government) - Allegheny County Support Administration
Salary
$97,012.00 - $106,713.20 Annually
Location
Allegheny County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-52498-L0124
Department
Local Government
Division
HS Allegheny Co Spt Ad
Opening Date
06/26/2026
Closing Date
7/9/2026 11:59 PM Eastern
Job Code
L0124
Position Number
80013030
Union
Non Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88215000
Bureau / Division
Allegheny County Support Administration
Worksite Address
One Smithfield Street, 5th Floor
City
Pittsburgh, Pennsylvania
Zip Code
15222
Contact Name
DHSTA
Contact Email
DHSTA@AlleghenyCounty.US
Description
Benefits
Questions
THE POSITION
The Administrative Officer 4 (Local Government) position with the Allegheny County Support Administration offers a chance to make a real difference in the community. This role provides an opportunity to guide essential policies and service contracts that support residents across the county. You help advance fair, effective, and community centered services. Join the agency and be part of meaningful progress.
DESCRIPTION OF WORK
This position supports countywide procurement and policy activities that guide how human services are delivered across Allegheny County. The role focuses on improving service quality, building strong provider relationships, and creating consistent policy practices. As an Administrative Officer 4 (Local Government), you will perform the following duties:
Procurement Leadership:Lead competitive procurement processes and coordinate evaluation activities
Policy Development:Create and refine countywide policies and procedures to support DHS operations
Provider Coordination:Collaborate with program offices and provider agencies to improve service access and quality
Stakeholder Communication:Serve as primary contact for providers and support clear communication on solicitation activities
Staff Supervision:Manage staff assignments, review work quality, and oversee performance and scheduling
Compliance Monitoring:Ensure policies align with laws, regulations, and DHS standards while supporting training efforts
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, after six month probation the incumbent will be able to work remotely twice a week but will need to get those two days approve by their supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six years of experience in progressively responsible and varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, and procurement; and such training as may have been gained through graduation from a four year college or university; or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of full-time experience do you possess in progressively responsible and varied office management or staff work in a public or private organization?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
Do you possess experience in personnel management, budgeting, AND procurement in progressively responsible and varied office management or staff work in a public or private organization?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
A conferred Master's degree or higher
A conferred Bachelor's degree
Some coursework
None
06
If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed in a different field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org ("www.naces.org"target=_blank") and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
120 credits or more
90 credits but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
07
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
08
WORK BEHAVIOR 1 - WRITTEN COMMUNICATION
Writes and compiles information for procurement related documents such as evaluator instructions, public notices, and provider communications, as well as DHS policy documents, standards, guidance, and training materials. Ensures all written materials are accurate, consistent, accessible, and tailored for internal and external audiences. Formats document submissions for review, approval, and distribution to personnel.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience writing various procurement related reports and documents. I was responsible for the final document that conveyed customized information to the intended recipients.
B. I have experience writing various reports and documents NOT RELATED TO procurement. I was responsible for the final document that conveyed customized information to the intended recipients.
C. I have experience drafting various reports and documents of ANY nature. I was responsible for compiling a portion or a draft of the document; however, someone else was responsible for the final version that conveyed customized information to the intended recipients.
D. I have successfully completed college-level coursework related to business, writing, technical writing, English composition, journalism, or communication.
E. I have NO experience or coursework related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of documents you wrote or drafted - specify if it was related to procurement
Your specific duties and level of responsibility
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
11
WORK BEHAVIOR 2 -PROCESS EVALUATION
Analyzes procurement processes and consults with subject matter experts, including fiscal staff and contractors, to develop and implement improved procurement processes across Department of Human Services (DHS) and support offices. Evaluates effectiveness of procurement policies and processes to identify risks and recommend improvements.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience evaluating the effectiveness of procurement policies and processes. I was responsible for identifying risks and developing recommendations for improvements.
B. I have experience evaluating the effectiveness of policies and processes NOT related to procurement. I was responsible for identifying risks and developing recommendations for improvements.
C. I have experience evaluating the effectiveness of ANY @types of policies and processes to identify risks, but someone else recommended improvements to the policies and processes I evaluated.
D. I have successfully completed college-level coursework related to risk management, operations management, analysis, or business statistics.
E. I have NO experience or coursework related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed related to evaluating the effectiveness of processes and policies - specify the @type
Your experience identifying risks
Your experience recommending improvements to processes and policies - specify the @type
Your level of responsibility
13
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
14
WORK BEHAVIOR 3 -SUPERVISION
Perform the full range of supervisory duties. This includes delegating and reviewing work; establishing priorities and timeframes for completion of work; monitoring time and attendance; approving leave; evaluating employee performance; interviewing and recommending selection of applicants for hire or promotion; and identifying training needs and providing training to staff.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience performing the full range of supervisory duties which included delegating work; approving leave; evaluating employee performance; and interviewing and recommending applicant selection.
B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.
C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
D. I have NO experience or training related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your duties as a supervisor (evaluating employee performance, approving leave, etc.)
Your duties as a lead worker (reviewing work for accuracy, providing training, etc.)
Your specific responsibilities
16
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title(s)
Credits/Clock Hours
17
WORK BEHAVIOR 4 - DATA ANALYSIS
Collect, organize, and analyze statistical, financial, and qualitative data related to procurement. Implement changes to improve procurement equity, transparency, and policy effectiveness based on findings and analysis.
Levels of Performance
Select the Level of Performance that best describes your claim.
A. I have experience collecting, organizing, and analyzing data RELATED TO procurement to identify AND implement changes for improvement.
B. I have experience collecting, organizing, and analyzing data NOT RELATED TO procurement to identify AND implement changes for improvement.
C. I have experience collecting and organizing data, but someone else analyzed the data to identify and implement changes for improvement.
D. I have successfully completed college-level coursework related to data analysis, process improvement, or business analytics.
E. I have NO experience or coursework related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
Your experience collecting, organizing, and analyzing data
Your experience analyzing data to identify risks and draw conclusions
Your level of responsibility
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title(s)
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
