Account Operations Manager

Crane Worldwide Logistics • Hayward, CA • 2h ago

Description

Essential Job Functions

Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.

Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.

Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.

Manage revenue and expenses to budget constraints.

Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities

Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).

Other duties as assigned

Other Skills/Abilities

Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.

The ability to work in a fast-paced environment.

Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

Physical Requirements

Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components

Sitting for extended periods of time

Vision abilities required by this job include close vision and the ability to adjust focus

Walking within the warehouse and inspecting freight

Education and Experience

High school diploma or GED Required, Bachelor's degree preferred

Minimum seven years related experience required

Minimum six years industry experience required

Minimum five years supervisory experience required

CERTIFICATIONS AND LICENSES

Professional certification may be required in some areas.

California State required disclosure: Salary range for this position is between USD $70,000 and $95,000 per annum.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Referral Bonuses

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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