Digital & Technology Sr. Operations Manager

CBRE • Chicago, IL • 2h ago

About the Role:

As a CBRE D&T Operations Sr. Manager , you won'tjust manage a team-you will champion the reliability, speed, and airtightsecurity of our most complex technology systems. You will lead ahigh-performing squad dedicated to keeping our daily digital and criticalbuilding operations running flawlessly, ensuring our internal users always havethe world-class technical support and cutting-edge operational solutions theyneed to succeed.

What You'll Do:

Provide formal supervision to employees. Check the trainingand development of staff. Conduct performance evaluations and coaching. Overseethe recruiting and hiring of new employees.

Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and trackstaff and department deadlines. Mentor and coach as needed.

Point of contact with the Information Security team toinstall and operationalize security controls

Review and approve vendors, contracts, and service levelagreements and perform vendor risk assessments.

Coordinate internal and external resources, timetables,budgets, and reporting to key project stakeholders and management.

Certify business continuity and disaster recovery efforts.

Oversee the audit process and approve responses torequests. - Evaluate multifaceted strategic solutions that leverage new andemerging technologies. Drive process automation and improve organizationaleffectiveness and efficiency.

Maintain professional and technical knowledge throughcontinued education. This includes training, attending educational workshops,networking,, etc.

Apply a broad knowledge of the business, own discipline,and how own discipline integrates with others to achieve team and departmentalobjectives.

Lead by example and model behaviors that are consistentwith CBRE RISE values. Influence others to adopt a different point of viewwhile being guided by policies and departmental plans.

Identify and solve technical and operational problems ofcomplexity.

Understand and recognize the broader impact across thedepartment.

Improve and changeexisting methods, processes, and standards within job discipline.

What You'll Need:

Bachelor's Degree preferred with 5 - 8 years of relevantexperience. In lieu of a degree, a combination of experience and education willbe considered.

Experience in the areas of staffing, selection, training,development, coaching, mentoring, measuring, appraising, and rewardingperformance and retention is preferred.

Ability to lead the exchange of sensitive, complicated, anddifficult information, convey performance expectations and handle problems.

Leadership skills to motivate the team to achieve broadoperational targets with impacts on own job discipline, multiple jobdisciplines, and department.

CBRE Global Workplace Solutions (GWS) works with clients tomake real estate a significant contributor to organizational productivity andperformance. Our account management model is at the heart of our client-centricapproach to delivering integrated real estate solutions. Each client isentrusted with a dedicated leader and is supported by regional and globalresources, demonstrating the industry's most robust platform. CBRE GWS deliversconsistent, measurably superior outcomes for our clients at every stage of thelifecycle, and across industries and geographies.

Disclaimers

Applicants must be currently authorized to work in theUnited States without the need for visa sponsorship now or in the future.

We value human interaction to understand each candidate'sunique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the D&T Senior Operations Manager position is $145,000 annually and the maximum salary is 250,000k annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE

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