Back to Jobs search

State Eligibility Consultant

State of Indiana • Indianapolis, IN • 2h ago

Date Posted: Jun 23, 2026

Requisition ID: 478422

Location:

Indianapolis, IN, US, 46203

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration (FSSA):

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview:

This State Eligibility Consultant (SEC) position plays a pivotal role in ensuring the accuracy and integrity of benefits for DFR programs. The SEC is responsible for processing and reviewing tasks, applications, changes, and redeterminations for SNAP, Medicaid and TANF benefits to ensure they adhere to all applicable policies and regulations. The SEC will make necessary corrections, update case information, and authorize benefits. The SEC will offer valuable feedback for peer coaching and reporting purposes, contributing to the overall improvement of the DFR accuracy review process.

Salary:

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

Review all eligibility recommendations and information provided by contract staff.

Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.

Examine data matches to find inconsistent and unreported data.

Approve claims referred and calculated by the Contractor.

Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.

Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Be willing to travel with reasonable accommodation.

Thorough knowledge of public assistance policy, practices, and procedures.

Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.

Working knowledge of computerized eligibility systems.

Ability to identify problems, evaluate alternatives, and implement effective solutions.

Ability to use tact and empathy in dealing with people from varied backgrounds.

Ability to use discretion in dealing with all clients, and fellow employees' personal information.

Demonstrates effective interview and communication skills.

Ability to be flexible and self-motivated in managing multiple priorities.

Ability to work independently and as part of a team.

Ability to perform basic mathematical calculations.

A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

State Eligibility Consultant

State of Indiana • Greenfield, IN • 2h ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 478703 Location: Greenfield, IN, US, 46163 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employe...

2h ago

Go to Apply

State Eligibility Consultant

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 479525 Location: Indianapolis, IN, US, 46222 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emplo...

2h ago

Go to Apply

State Eligibility Consultant

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 478180 Location: Indianapolis, IN, US, 46220 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emplo...

2h ago

Go to Apply

State Eligibility Consultant

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 479522 Location: Indianapolis, IN, US, 46222 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emplo...

2h ago

Go to Apply

State Eligibility Consultant

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 479510 Location: Indianapolis, IN, US, 46224 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emplo...

2h ago

Go to Apply

BMV Customer Service Representative

State of Indiana • Mc Cordsville, IN • 2h ago

Management & Administrative

BMV Customer Service Representative Date Posted: Jun 23, 2026 Requisition ID: 479647 Location: McCordsville, IN, US, 46055 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the larges...

2h ago

Go to Apply

Contract Compliance Officer

State of Indiana • Indianapolis, IN • 2h ago

Management & Administrative

Contract Compliance Officer Date Posted: Jun 23, 2026 Requisition ID: 479699 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employ...

2h ago

Go to Apply

Market Area Manager HBC

Acosta Group • Indianapolis, IN • 2h ago

Management & Administrative

Market Area Manager HBC General Information Company: ACO-US Location: INDIANAPOLIS, Indiana, 46220 Ref #: 135381 Pay Rate: $ 21.10 Experience/skills and/or location may influence position wage rate Function: Merchandisin...

2h ago

Go to Apply

Mid-Market Customer Account Manager

UKG • Indianapolis, IN • 2h ago

Management & Administrative

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workfo...

2h ago

Go to Apply

Global Channel Marketing Manager-Verticals

Logitech • Indianapolis, IN • 2h ago

Management & Administrative

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Role: Logitech is looking for a Global Channel Marketing Manager-V...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)