Guest Services Representative

Lafrance Hospitality • Wareham, MA • 2h ago

Full job description TownePlace Suites by Marriott hotel located in
Wareham, MA located at 50 Rosebrook Place is looking for Full-Time Guest
Services Representative - Front Desk Attendant. We want you to join our
team at the TownePlace Suites as a Front Desk Attendant! At our hotel
you\'ll have a great work environment surrounded by friendly coworkers
and have opportunities for cross training, career growth and mentorship.
As a Marriott Team member you\'ll receive amazing discounts on hotel
rooms for both you & your family to enjoy. In addition we run Company
wide incentives both year round & seasonal for all staff. If you are a
self-motivated, guest-focused candidate with some weekend availability
apply for this Front Desk Attendant position. A friendly & welcoming
personality is exactly what is needed to be successful as a Front Desk
Attendant here at the TownePlace Suites. This is an exciting opportunity
if you are interested in developing your professional skills. Refer a
friend once you join and earn up to \$500!!! Pay: \$16 - \$18 Per Hour
Shifts: 3pm-11pm Primarily, Must have weekend availability
Responsibilities: Maintain a warm, welcoming and professional demeanor
while interacting with all guests. Check guests in and out of the hotel,
ensure proper payment is received, special requests are noted &
fulfilled, and accurate information is recorded. Answer the phone in a
professional & helpful manner. Follow procedures on posting charges and
settling guest accounts. Effectively address and resolve guest problems
to increase guest satisfaction. Be knowledgeable of emergency procedures
and Hotel policies. Practice punctuality for scheduled shifts. Keywords:
Hotel, Hospitality, customer service, receptionist, administrative
Requirements Customer Service Experience Hotel Experience is a plus but
NOT required Attention to detail Reliability

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