Operations Manager

WM • Telford, PA • 4h ago

Shift Start - 2:30am

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Provide timely and consistent touchpoints with frontline employees.

Regular review of best practices to enhance daily performance

Focus on understanding and progress of frontline employee career goals

Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

Actively practice and seek feedback on coaching conversations.

Lead by example to ensure safety practices are paramount with each employee and

Teaching and developing an understanding of the WM Way

Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

Associate's Degree (accredited) or in lieu of a degree,

High School Diploma (accredited) and two (2) years of relevant work experience.

Must be at least 18 years of age and

Legally eligible to work in the country where the position is located

Driver's License Valid Driver's License Upon Hire

B. Preferred Qualifications

Successful completion of the WM Operations Manager Trainee program

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

? Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Director - Intelligent Risk Management (IRM) Risk Consulting

RSM US LLP • Philadelphia, PA • 19min ago

Management & Administrative

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our except...

19min ago

Go to Apply

Engineering Manager II

EPAM Systems, Inc. • Newtown, PA • 24min ago

Management & Administrative

EPAM Systems, INC seeks a Engineering Manager II in Newtown, PA, 18940, and various, long term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are: Bachelor's...

24min ago

Go to Apply

Principal Project Manager - 453216

SAP America, Inc. • Newtown Square, PA • 25min ago

Management & Administrative

SAP America, Inc. seeks a Principal Project Manager at our Newtown Square, PA location to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and servic...

25min ago

Go to Apply

Lead Functional Consultant

EPAM Systems, Inc. • Newtown, PA • 25min ago

Management & Administrative

EPAM Systems, INC seeks a Lead Functional Consultant in Newtown, PA, 18940, and various, long-term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are: Bachel...

25min ago

Go to Apply

Performance Engineering Manager I

EPAM Systems, Inc. • Newtown, PA • 27min ago

Management & Administrative

EPAM Systems, INC seeks a Performance Engineering Manager I in Newtown, PA, 18940, and various, long term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are:...

27min ago

Go to Apply

Lead Account Manager

Honeywell • Allentown, PA • 2h ago

Management & Administrative

You will manage key global accounts, lead complex commercial engagements, and develop strategies to grow Honeywell's leadership position in the LNG market. This role combines sales execution, strategic planning, market d...

2h ago

Go to Apply

Regional Account Manager

Sodexo • Philadelphia, PA • 2h ago

Management & Administrative

Role Overview Sodexo is seeking a dynamic and results-driven Regional Account Manager to support our Procurement and Distribution operations across the Philadelphia, PA market. This position plays a critical role in exec...

2h ago

Go to Apply

Account Manager I

EPAM Systems, Inc. • Newtown, PA • 2h ago

Management & Administrative

EPAM Systems, INC seeks an Account Manager I in Newtown, PA, 18940, and various, long term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are: 4 years of emp...

2h ago

Go to Apply

Director, Account Management

EPAM Systems, Inc. • Newtown, PA • 2h ago

Management & Administrative

EPAM Systems, INC seeks a Director, Account Management in Newtown, PA, 18940, and various, long-term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are: 7 ye...

2h ago

Go to Apply

Account Manager II

EPAM Systems, Inc. • Newtown, PA • 2h ago

Management & Administrative

EPAM Systems, INC seeks an Account Manager II in Newtown, PA, 18940, and various, long term unanticipated worksites with the option to relocate throughout the U.S. Minimum requirements for the position are: Bachelor's de...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)