Our Mission
As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*Comscore, Total Visits, March 2025)
Day to Day
Establish team goals and quality standards with leadership; align day-to-day work to business priorities.
Translate strategy into actionable plans; own execution of initiatives within team scope.
Proactively improve processes to increase efficiency and client/jobseeker experience.
Build trusted relationships across functions; align on priorities, roles, and expectations; communicate team impact clearly.
Leverage data and insights to optimize workflows and drive performance; identify high-impact AI/automation opportunities.
Manage and develop ICs; set clear expectations and growth plans; address performance issues promptly and constructively.
Foster inclusion, engagement, and accountability through consistent leadership and guidance.
Responsibilities
Deliver on defined goals and KPIs; maintain rigor in documentation, SLAs, and quality.
Coordinate work across functions; influence outcomes with structured, data-backed communication.
Identify and implement team-level improvements; promote feedback, experimentation, and learning.
Drive adoption of AI/automation; measure efficiency and experience gains.
Forecast needs and contribute to responsible spending recommendations with data.
Articulate team vision and connect work to mission and goals.
Skills/Competencies
Requires a minimum of 10 years of related experience; or a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience.
Strategic Execution: Plan-to-delivery ownership; KPI management; SLA/quality discipline.
Cross-Functional Influence: Priority alignment, role clarity, and impact communication.
Insights & Optimization: Data-driven workflow improvements; AI/automation implementation.
People Leadership: Coaching, performance management, and inclusive culture building.
Fiscal Awareness: Forecasting and spend optimization.
Salary Range Transparency
Tier 1 - United States of America 98,000 - 146,000 USD per year
Tier 2 - United States of America 108,000- 162,000 USD per year
Tier 3 - United States of America 119,000- 179,000 USD per year
Tier 4 - n/a
Tier 5 - United States of America 136,000- 204,000 USD per year
Salary Range Disclaimer
The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.
Benefits - Health, Work/Life Harmony, & Wellbeing
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits !
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).
Inclusion & Belonging
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
Indeed's Employee Recruiting Privacy Policy
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at https://www.indeed.com/legal , we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs .
Agency Disclaimer
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
AI Notice
Indeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making.
Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.
Reference ID: 47180
The deadline to apply to this position is June 30th 2026. Job postings may be extended at the hiring team's discretion based on applicant volume.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Reference ID: 47180
