We are recruiting for a mission-driven Dental Health Coordinator - Webb Center for Primary Care (Grant Funded) to join our team!
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Our Values
Respect | Belonging | Accountability | Transparency
Department
Webb Dental Peds Specialty
Job SummaryThe Dental Health Coordinator (DHC) is a key member of the Department of Pediatric Dentistry, responsible for facilitating patient-centered care coordination across Denver Health's pediatric dental system. Working closely with the Patient Access Specialist (PAS) team, dental providers, and school-based oral health teams, the DHC ensures timely access to care, supports treatment plan completion, and addresses barriers to care for all pediatric dental patients, not just those originating from the School Oral Health Program (SOHP). This role also serves as a lead coordinator for dental navigation efforts across the system, promoting consistency, efficiency, and alignment with departmental and residency program goals.Essential Functions:
Patient Care Coordination: Manage referrals for restorative, urgent, and emergent dental care from SOHP, medical providers, external organizations, and Denver Health dental clinics. Schedule patients directly in ambulatory dental clinics and with School-Based Health Center (SBHC) dentists. Track treatment plans to completion and follow up on missed or incomplete care. Coordinate with perioperative teams and financial counselors, especially for patients requiring general anesthesia or sedation. (20%)
Patient & Family Support Assist families with consents, enrollment paperwork, and MyChart setup. Identify and address social determinants of health (e.g., transportation, insurance, language, housing) that impact care completion.* Provide education and supportive communication regarding treatment expectations, scheduling, and available resources. (20%)
Clinic Workflow & Scheduling Optimization Provide input on clinic scheduling practices to improve workflow, optimize provider utilization, and reduce wait times. Collaborate with PAS team, SOHP providers, and practice managers to refine scheduling guidelines/standards and resolve access issues.* Monitor referral queues, appointment backlogs, and patient flow metrics; recommend adjustments as needed. (20%)
Departmental Coordination & Leadership Serve as the central coordinator for pediatric dental patient navigation across the Pediatric Dental Residency Program and Denver Health dental clinics. Standardize referral and tracking processes across sites to ensure consistency and efficiency. Facilitate communication between Navigators, PAS team, and department leadership. Support training, resource sharing, and best practice implementation for all dental navigation roles across the system. (20%)
Administrative & Program Support Support data collection and reporting for patient access, treatment completion, and grant-related outcomes. Respond promptly to Epic messages, secure chats, and urgent coordination requests. Report progress monthly to the Pediatric Dental Practice Manager and operations team. Perform other duties as assigned to support departmental operations. (20%)
Education:
High School Diploma or GED required
Associate's or Bachelor's degree in health, public health, or related field preferred.
Bilingual (English/Spanish) strongly preferred.
Completion of Community Health Worker, Patient Navigator, or similar training preferred.
Work Experience:
One year of experience in community health, patient access, case management, or dental clinic operations required
Licenses:Knowledge, Skills and Abilities:
Strong organizational skills and ability to manage multiple priorities
Knowledge of dental workflows, care coordination, and access strategies
Familiarity with scheduling optimization and capacity management
Excellent interpersonal communication and motivational interviewing skills
Ability to collaborate across teams and coordinate staff in matrixed environments
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Experience with Epic scheduling and referral work queues
Shift
Days (United States of America)
Work Type
Regular
Salary
$24.56 - $34.38 / hr
Benefits
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
About Denver Health
Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundatio
