Front of House Shift Lead

Pura Vida Miami • Long Beach, CA • 2h ago

We are a lifestyle brand!

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers.

We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTION:

Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

Ensure compliance with all food safety laws and sanitation regulations.

Assist the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.

Responsible for covering all shifts and supporting stations.

Responsible for organizing, scheduling and supervising shifts of team members.

Assist the General Manager in monitoring employee attendance, punctuality, and time-off requests.

Assign duties to team members based on their roles and skills to optimize productivity.

Supervise employees and provide assistance with tasks as necessary to maintain operational efficiency.

Conduct performance reviews and provide feedback to both upper management and team members to promote continuous improvement.

Handle employee requests and address any concerns.

Train new and existing team members on their roles and responsibilities to ensure high performance.Uphold company policies, as well as health, safety, and employment standards.

Perform other duties as assigned to support overall store operations.

REQUIREMENTS:

Minimum 1 year experience in customer service in a hospitality environment (i.e. restaurant, hotel, etc.)

High School Diploma or GED required; 2 years of college preferred

Minimum 1 year of experience in management in a hospitality environment

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required.

Experience with guest services management and demonstrates leadership abilities.

Flexibility to work closing shifts and during weekends.

Must be able to frequently lift and or move up to 50 pounds

Bilingual proficiency (English and Spanish) is a plus.

Able and willing to close the restaurant as needed, by following all closing procedures.

BENEFITS:

Health & Wellness - Medical, Dental & Vision, 401k, and more!

Discounted Meals

Growth Opportunities

The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

Agency Disclaimer

We've got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won't be responsible for any fees. If you're interested in partnering with us, reach out to our Talent team first. We're happy to connect the right way!

CAPV2025

Similar Jobs

Housekeeper

Marriott • Los Angeles, CA • 2h ago

Retail & Hospitality

Additional Information After 9 months pay: $29.16 per hour, Pay after 18 months: $32.40 per hour Job Number 26075423 Job Category Housekeeping & Laundry Location 465 S La Cienega Blvd, Los Angeles, California, United...

2h ago

Go to Apply

Front of House Shift Leader

Pura Vida Miami • Costa Mesa, CA • 2h ago

Retail & Hospitality

We are a lifestyle brand! We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate, yet fast and consistent, experience to our customers. We...

2h ago

Go to Apply

Maintenance Mechanic/electrician

Aerotek • Commerce, CA • 5h ago

Retail & Hospitality

Job Title: Maintenance Mechanic Technician (Industrial ONLY) PAY: Up to $45/hr depending on experience Job Description Join our team as a Maintenance Mechanic Technician, where you will apply your electromechanical knowl...

5h ago

Go to Apply

Retail Merchandiser - Walmart

Acosta Group • La Habra, CA • 8h ago

Retail & Hospitality

Retail Merchandiser - Walmart General Information Company: PRE-US Location: LA HABRA, California, 90631 Ref #: 131234 Pay Rate: $ 16.90 Experience/skills and/or location may influence position wage rate Function: Merchan...

8h ago

Go to Apply

Buyer/Planner

Winchester Interconnect • Orange, CA • 9h ago

Retail & Hospitality

At Winchester Interconnect, we always do the right thing, the right way. Winchester Interconnect is committed to inspiring the most innovative teams. We foster a dynamic, inclusive environment that thrives on collaborati...

9h ago

Go to Apply

Retail Sales Seasonal Associate (Monterey Park, CA)

Staples • Monterey Park, CA • 19h ago

Retail & Hospitality

Seasonal Sales Associates provide exceptional customer service and have our customers' needs in mind while helping them find products and providing solutions. You will also be collaborative and inclusive in helping our c...

19h ago

Go to Apply

Retail Sales - Part Time

Lowe's • Huntington Beach, CA • 20h ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

20h ago

Go to Apply

Conventional Machinist - 1st Shift (5AM - 3:30PM) Aerospace/Manufacturing

Aluminum Precision Products, Inc. • Santa Ana, CA • 1d ago

Retail & Hospitality

Aluminum Precision Products (APP) is an international leader in manufacturing aluminum forgings. We offer you the opportunity to be a part of a globally recognized organization that enjoys an unparalleled reputation for...

1d ago

Go to Apply

Year Round Associate - California Stores

The Honey Baked Ham Company, LLC • West Covina, CA • 1d ago

Retail & Hospitality

23-089 Job Description HONEYBAKED IS HIRING!! Join the #HamFam! If you're looking for a part time job, a seasonal position or a new gig, HoneyBaked could be for you. Our schedules are perfect for students, teachers, reti...

1d ago

Go to Apply

Hotel - Shuttle Driver (Part Time)

Six Flags • Buena Park, CA • 1d ago

Retail & Hospitality

Overview: $17.25 / hour Greets guests in a friendly, professional manner; unloads luggage, delivers luggage and guest items to rooms, and acts as a runner for the Front Office, as needed. All individuals will be required...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)