Customer Service / Team Member

Michaels • United States, United States • 1w ago

Store - TULSA-E 71ST ST, OK

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Food Quality Technician in the St. Louis MO area

Kelly Services • Bridgeton, MO • 2h ago

Retail & Hospitality

Food Quality Technician - St. Louis, MO area Local Fresh AS/BS Science Graduates Considered 1st shift: 9:00am - 5:30pm OR 2 nd shift: 2:00pm - 10:30pm Kelly® Science & Clinical is seeking candidates for a Quality Tec...

2h ago

Go to Apply

Sr. Data Scientist - Process Modeling

Amgen • Boston, MA • 2h ago

Retail & Hospitality

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1...

2h ago

Go to Apply

Principal Scientist-Food & Beverage

Kelly Services • Milwaukee, WI • 3h ago

Retail & Hospitality

Principal Scientist- Food & Beverage Milwaukee, WI | $125,000 - $140,000 + Benefits Shape the Future of Food & Beverage Innovation Are you an expert in emulsion science with a passion for solving complex formulat...

3h ago

Go to Apply

Cook

UnityPoint Health • Waterloo, IA • 3h ago

Retail & Hospitality

Area of Interest: Support Services FTE/Hours per pay period: 0.7 Department: Cafeteria Shift: Part time 28 hrs per week; start time varies Job ID: 183840 Overview Cook/Food Service Worker UnityPoint Health -Allen Shift:...

3h ago

Go to Apply

Restaurant Manager

Raising Cane's • Flagstaff, AZ • 3h ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $23.75/ hour + Bonus At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Know...

3h ago

Go to Apply

Restaurant Manager

Raising Cane's • Scottsdale, AZ • 3h ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $20 / hour + Bonus At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known...

3h ago

Go to Apply

Restaurant Zone Manager

Raising Cane's • Corpus Christi, TX • 3h ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $15.50 / hour + $1 / hour Late Night Incentive at 10pm on!! At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken...

3h ago

Go to Apply

Team Member

Wegmans • Williamsville, NY • 3h ago

Retail & Hospitality

Schedule: Part time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Williamsville, NY Address: 8270 Transit Road Pay: $16.50 - $17 / hour Job Posting: 0...

3h ago

Go to Apply

Assistant Restaurant Leader (Assistant General Manager)

Raising Cane's • Roseville, MN • 3h ago

Retail & Hospitality

Company Description Starting from $55,000-$65,000 annually plus monthly training incentive of $750 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on re...

3h ago

Go to Apply

Restaurant Leader (Future Roles Relocation out of SATx Required)

Raising Cane's • United States, United States • 3h ago

Retail & Hospitality

Company Description Starting from $60k annually plus monthly training incentive of $1,500 Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restaurant...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)