Workplace Experience Associate

Insight Global • Bellevue, WA • 2h ago

Job Description

The Workplace Ambassador plays a crucial role in creating a positive and engaging workplace environment for employees and visitors. This role involves providing exceptional customer service, fostering community and collaboration, and supporting various workplace initiatives. The Workplace Ambassador serves as a friendly and knowledgeable point of contact, ensuring that the workplace operates smoothly and meets the needs of occupants and stakeholders.

Day-to-day responsibilities:

Customer Service: Respond to employee and visitor inquiries professionally and promptly.

Front Desk: Manage reception, greet visitors, handle access/registration, and route calls.

Workplace Support: Assist with room bookings, equipment, IT coordination, and policy guidance.

Event Coordination: Support meetings/events (setup, catering, AV).

Amenities Management: Maintain shared spaces (break rooms, lounges, etc.) for cleanliness and functionality.

Communication: Share workplace updates via email, newsletters, and signage.

Health & Safety: Promote safety protocols and report incidents/hazards.

Community Building: Organize engagement activities, wellness programs, and recognition efforts.

Policies & Compliance: Educate employees and ensure adherence to workplace guidelines.

Continuous Improvement: Identify and suggest process, service, and cost improvements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

High school diploma or equivalent; additional certification or coursework in customer service, business, or a related field is a plus.

Proven experience in a customer service or hospitality role, preferably in a corporate or commercial real estate environment.

Excellent communication skills and go-getter attitude

Experience answering tickets and utilizing ticketing systems

Experience performing daily walkthroughs (checking common spaces and furniture resetting), workplace inspections, etc.

Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment. - Experience with Corrigo

Knowledge of health, safety, and security protocols applicable to the workplace.

Basic knowledge of office equipment, operations, and administrative tasks.

Tech Savvy

Similar Jobs

Cashier

Kroger Family of Companies • Mountlake Terrace, WA • 1h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest...

1h ago

Go to Apply

Box Truck Delivery Driver (non-CDL)

HD Supply • Kent, WA • 1h ago

Trucking & Construction

Preferred Qualifications Prior experience delivering merchandise to customers using a box truck or similar vehicle. 1+ years of experience operating material handling equipment. No more than 2 minor accidents in the past...

1h ago

Go to Apply

Business Development Manager, Amazon Warehousing and Distribution (AWD)

Amazon • Bellevue, WA • 1h ago

Management & Administrative

Description Amazon Warehousing & Distribution (AWD), part of Amazon Supply Chain Services, is building the future of logistics - enabling manufacturers of all sizes to leverage Amazon's world-class supply chain, tran...

1h ago

Go to Apply

Medical Oncology RN

Virginia Mason Franciscan Health • Silverdale, WA • 2h ago

Hospital & Medical

Job Summary and Responsibilities As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery. Every day,...

2h ago

Go to Apply

Medical Oncology RN

Virginia Mason Franciscan Health • Silverdale, WA • 2h ago

Hospital & Medical

2h ago

Go to Apply

Medical Oncology RN

Virginia Mason Franciscan Health • Silverdale, WA • 2h ago

Hospital & Medical

2h ago

Go to Apply

Medical Oncology Care Asst-Health Unit Coord

Virginia Mason Franciscan Health • Silverdale, WA • 2h ago

Hospital & Medical

Job Summary and Responsibilities As our Care Assistant-Health Unit Coordinator, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a design...

2h ago

Go to Apply