Capacity (Account) Manager (Facilities Manager) - Battle Creek, MI

CBRE • Battle Creek, MI • 10h ago

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class?services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Account Management Manager, you will oversee a small to medium-sized team responsible for delivering all client commitments.

This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.

Assist with the coordination of resources needed to service projects and build strategic operational plans.

Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts.

Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.

Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects.

Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Extensive organizational skills with a strong inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE

Go to Apply

Share this job

Similar Jobs

Security Officer - Entry Level

Securitas Security Services USA, Inc. • Battle Creek, MI • 8h ago

Management & Administrative

Security Officer - Entry Level Wage: $17.00-18.00/ hour Must demonstrate professionalism and be comfortable using computers and modern technology We help make your world a safer place. Are you interested in being part of...

8h ago

Go to Apply

Capacity (Account) Manager (Facilities Manager) - Battle Creek, MI

CBRE • Kalamazoo, MI • 10h ago

Management & Administrative

10h ago

Go to Apply

Customer Service Representative

Motion Industries • Kalamazoo, MI • 17h ago

Management & Administrative

Kalamazoo, MI, USA Full time R26_0000019767 SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES:...

17h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Kalamazoo, MI • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Aftermarket Business Development Manager

Belcan • Kalamazoo, MI • 1d ago

Management & Administrative

Aftermarket Business Development Manager Job Number: 365874 Category: Business Analysis Description: Job Title: Aftermarket Business Development Manager Location: Kalamazoo, MI Zip Code: 49001 Pay Rate: $150K - $170k Are...

1d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Hastings, MI • 2d ago

Management & Administrative

2d ago

Go to Apply

Employee Benefits Account Manager

HUB International • Kalamazoo, MI • 3d ago

Management & Administrative

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their ris...

3d ago

Go to Apply

Receptionist

Robert Half • Kalamazoo, MI • 3d ago

Management & Administrative

Description We are looking for a personable and organized Receptionist to support daily front desk operations for a construction-focused environment. This Contract position is ideal for someone who enjoys creating a welc...

3d ago

Go to Apply

Administrative Assistant

Aldevra LLC • Kalamazoo, MI • 3d ago

Management & Administrative

https://recruiting.paylocity.com/recruiting/jobs/Details/4254017/Aldevra/Administrative-Assistant {target="_blank" rel="noopener"}

3d ago

Go to Apply

Sales Account Manager

Reyes Holdings • Kalamazoo, MI • 4d ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday-Friday, 7am start time Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement Local Routes available: Kalamazoo...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)