Job No: 541788
Work Type: Full-time
Location: PARKER
Categories: Forestry/Wildland Fire/Natural Resources
ARIZONA STATE PARKS AND TRAILS Connecting people with the outdoors and history of Arizona to build a lifetime of memories.
Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations.
To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.
Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas. The agency also includes the statewide trails program, outdoor-related grants program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone.
PARK RANGER SENIOR
"VOLUNTEER COORDINATOR"
LAKE HAVASU STATE PARK
must be able to work evenings, weekends and holidays
Job Location:
Address: Lake Havasu: 699 London Bridge Road, Lake Havasu City, AZ
Posting Details:
Salary: $20.00 - $22.00 / per hour
Grade: 17
Closing Date: July 2, 2026
Job Summary:
Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. Groundskeeping activities.
Please note: Interviews will be conducted for Lake Havasu and Buckskin Mountain at the same time. If chosen, candidates may be offered a position at either park or / and depending on preference.
Job Duties:
Volunteer Coordination:
- Will serve as the Volunteer Coordinator for the park under the direction of the Park Manager and the ASPT Volunteer Manager. Duties include the recruitment, onboarding, scheduling and supervision of camp host and local volunteers. Ensure that the program adheres to the requirements and protocols of ASPT. Coordinate human resources and recognition aspects for all volunteers
Customer Service:
Provides customer service by phone and inperson and respond to publics inquires about park hours, accommodations, reservations. Responsible for park representation and decision making in absence of Park Assistant Manager. Provide supervision and training to Park Rangers and volunteers in customer service functions in a manner
upholding ASPT policies
Cash Handling:
Perform cashier duties at Contact Station/Gift Shop; collect and account for fees for park admission and store purchases. Serve as a SME for the ASPT POS and reservation systems, supervising and training Park Rangers and volunteers.
Public & Staff Safety:
Promote the safety of park visitors and enforces Park rules and protect Park resources; Utilizes two-way radio communications system; Confers with local officials and law enforcement officers. Completes all necessary reports concerning incidents.
Lead and assist in training subordinate staff.
Other Duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures.
Skill in:
Public relations and information dissemination; active listening; service orientation; critical thinking: driving and operating automotive equipment; basic curatorial techniques.
Ability to:
Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors.
Selective Preference(s):
Two years experience equivalent to a Park Ranger, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted. No less than two years cash handling and POS experience.
Pre-Employment Requirements:
Must possess and maintain a current Arizona Driver's license appropriate to assignment.
Some positions may require certification as an Emergency Medical Technician, Water Distribution and Treatment Systems Operator, and/or Certified Interpretive Guide.
Complete ASPT Volunteer Coordinator training within 12 months of appointment.
this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
? Affordable medical, dental, life, and short-term disability insurance plans
? Top-ranked retirement and long-term disability plans
? 10 paid holidays per year
? Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
? Sick time accrued at 3.70 hours bi-weekly
? Deferred compensation plan
? Wellness plans
? Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)
Retirement :
Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.
Contact Us:
Recruitmenthr@azstateparks.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.
