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Job Summary:  The Client Success Manager (CSM) is a customer success professional responsible for achieving Retention, Upsell and NPS targets for their portfolio of customers in addition to other key OKRs. The CSM plays...
The Manager of Web Experience & Operations owns day-to-day execution and optimization across Included Health’s marketing websites (includedhealth.com and doctorondemand.com) and microsites as a key growth and convers...
Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer Service CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiativ...
FOIA Analyst Employment Type: Full Time, Mid-Level Department: Information Technology CGS is seeking a FOIA Analyst to join our team supporting the legal mission of a large federal agency. This position will allow candid...
Worker Type Regular Job Description Summary The Customer Service Technician Lead - Operations Action Center optimizes and maintains world-class customer-facing standard procedures for technical and operational support re...
Job Summary The Director, Client Success is responsible for defining and scaling the service model for a portfolio-based segment of Included Health’s Client Success organization. This leader manages Client Success Manage...
Managing Director of Client Services Company Overview We are looking for a Managing Director of Client Services to focus on leading enterprise client delivery, strategic growth, and operational excellence. The Managing D...
The Sr. Project and Program Manager will lead large, cross-functional marketing projects and programs across Consumer Marketing and across departments, with a focus on complex, multi-phased initiatives that require stron...
We are currently seeking a professional, reliable, and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for assisting customers, responding to inquiries, resolving...
eDiscovery Program Manager Employment Type: Full-Time, Executive-Level Department: Legal    CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accoun...

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