Job Description
Position Summary
The ERP / Supply Chain Systems Lead is responsible for the deployment, administration, optimization, and operational support of the Enterprise Resource Planning (ERP) and Supply Chain systems ecosystem supporting Fluidstack's Phoenix manufacturing operations.
This role serves as the primary liaison between Supply Chain, Procurement, Warehouse Operations, Manufacturing, Finance, Planning, and the Digital Systems Integration organization to ensure business processes are effectively translated into system workflows that support operational execution.
Working under the direction of the Operations Manager - Digital Systems Integration, the ERP / Supply Chain Systems Lead is responsible for ensuring system readiness, data integrity, process adoption, reporting accuracy, and integration across material planning, inventory control, procurement, production support, and fulfillment activities.
This position plays a critical role in establishing the digital foundation required to support material flow, inventory visibility, production planning, and operational scalability throughout the facility lifecycle.
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Key Responsibilities
ERP & Supply Chain Systems Deployment
Support implementation and operationalization of the selected ERP and supply chain platforms.
Coordinate activities including:
System configuration support
Business process validation
User acceptance testing (UAT)
Data migration activities
Go-live readiness assessments
Transaction testing
Operational acceptance reviews
Ensure system deployment aligns with approved business requirements and operational objectives.
Support the successful transition from implementation to sustained business operations.
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Supply Chain Process Integration
Partner directly with operational stakeholders to align system functionality to business processes.
Support integration across:
Procurement
Strategic Sourcing
Materials Management
Inventory Control
Warehouse Operations
Manufacturing Operations
Logistics & Fulfillment
Financial Transactions
Ensure operational workflows are accurately represented within system architecture.
Identify opportunities to automate manual processes and improve process efficiency.
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Inventory & Materials Management
Provide day-to-day oversight of system functionality supporting inventory and materials operations.
Support:
Inventory transactions
Material receipts
Inventory transfers
Material consumption reporting
Lot control
Serialized inventory tracking
Kitting operations
Material staging activities
Ensure inventory records remain accurate, reliable, and auditable.
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Production & ERP Alignment
Coordinate closely with Manufacturing Operations and MES leadership to ensure operational alignment between production and enterprise systems.
Support:
Production order management
Material requirements planning
Work order visibility
Inventory allocation
Demand planning inputs
Production reporting interfaces
Help establish a seamless flow of information between planning, inventory, procurement, and production execution.
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Procurement & Supplier Data Management
Support system workflows related to:
Purchase requisitions
Purchase orders
Supplier management
Receiving transactions
Vendor master data
Procurement reporting
Partner with Supply Chain stakeholders to maintain system discipline and data integrity.
Ensure procurement activities are properly reflected within operational reporting environments.
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Reporting & Operational Visibility
Support development and administration of ERP and supply chain reporting solutions.
Monitor and report on:
Inventory accuracy
Material shortages
Purchase order status
Supplier performance indicators
Demand fulfillment
Inventory turns
Warehouse performance
Material availability
Partner with Reporting Analysts and Business Intelligence resources to maintain trusted operational reporting.
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Master Data Governance
Responsible for supporting governance and quality standards related to:
Part numbers
Bills of Material (BOM)
Inventory records
Material classifications
Supplier records
Location hierarchies
Planning parameters
Monitor and resolve data quality issues that could impact operational execution.
Support long-term master data governance initiatives.
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User Adoption & Operational Support
Serve as the primary operational point of contact for ERP and supply chain system users.
Support:
End-user onboarding
Process adoption
Transaction support
Troubleshooting
Workflow compliance
Best practice implementation
Partner with functional leadership to drive system utilization and process consistency.
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Systems Integration & Connectivity
Support integration activities between:
ERP
MES
PLM
CMMS
LMS
Reporting & Analytics Platforms
Promote adoption of solutions with strong native integration capabilities whenever possible.
Support efforts to establish a scalable, connected digital ecosystem with minimal manual data movement.
Assist with validation of interfaces, transaction flows, and cross-system data integrity.
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Issue Management & Continuous Improvement
Manage ERP and supply chain system issues from identification through resolution.
Coordinate:
Incident tracking
Enhancement requests
Root cause investigations
Corrective action planning
Vendor escalations
Improvement initiatives
Provide regular status reporting to DSI leadership and stakeholders.
Identify opportunities to improve workflow efficiency, reporting accuracy, and user experience.
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Phase 1 & Phase 2 Operations Support
Phase 1 - Mobilization & System Planning
Support:
Process discovery workshops
System requirement gathering
Stakeholder alignment sessions
Data structure development
Reporting requirements definition
Integration roadmap development
Establish operational readiness plans ahead of workforce ramp.
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Phase 2 - Assembly Launch Support
Support the first production deployment by ensuring:
Material availability visibility
Inventory transaction readiness
Procurement workflows
Production order support
Warehouse integration
Operational reporting
Partner closely with Assembly Operations to validate business processes and system workflows.
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Fabrication Ramp Support
As Fabrication scales, support expanded ERP functionality including:
Advanced planning requirements
Inventory forecasting
Material traceability
Supplier management visibility
Production scheduling support
Ensure lessons learned from Assembly implementation are incorporated into future deployment activities.
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Governance & Documentation
Maintain and support:
ERP process documentation
Supply chain workflow documentation
Master data procedures
Reporting definitions
Change management records
System administration documentation
Participate in governance reviews and change control processes.
Support compliance with program documentation standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Required Qualifications
5-8+ years of experience supporting ERP, supply chain systems, inventory management systems, or enterprise business applications
Experience supporting manufacturing, warehouse, logistics, supply chain, or industrial operations
Strong understanding of:
Procurement processes
Inventory management
Material planning
Warehouse operations
Supply chain workflows
Production support processes
Experience participating in ERP implementations, upgrades, or operational support programs
Strong analytical, organizational, and problem-solving skills
Ability to effectively communicate with both technical and operational stakeholders Preferred Qualifications
Experience with one or more of the following:
SAP S/4HANA
Oracle ERP Cloud
NetSuite
Microsoft Dynamics 365
Epicor
Infor
Plex
Acumatica
Experience supporting:
Data Center Manufacturing
Advanced Manufacturing
Semiconductor Operations
High-Volume Assembly Environments
Global Supply Chain Operations
Preferred technical experience:
ERP-to-MES integrations
Supply Chain Analytics
Power BI
SQL reporting environments
Inventory optimization tools
Master data governance
Lean, Six Sigma, APICS/ASCM, PMP, or related operational certifications are highly desirable.
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