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Operations Analyst / Management Analyst 1

State of Minnesota • Saint Peter, MN • 9h ago

Working Title: Management Analyst 1

Job Class: Management Analyst 1

Agency: Direct Care and Treatment

Job ID : 94950

Location : St. Peter

Telework Eligible : No

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 06/17/2026

Closing Date : 06/30/2026

Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT MAPE

Division/Unit : DCT Support Services / DCT Investigators SP

Work Shift/Work Hours : Day Shift; 8:00am - 4:30pm

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $23.98 - $34.69 / hourly; $50,070 - $72,432 / annually

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Nonexempt

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Operations Analyst will be responsible for providing analytical, operational, and project support to the Office of Special Investigations (OSI). They will manage and track Calls for Service (CFS), maintain investigative and operational databases, monitor workflow processes, and ensure the accuracy and integrity of data used for decision-making. They will serve as a central resource for information management, project coordination, reporting, and operational analysis.

Responsibilities include:

Coordinating and managing CFS requests, including intake, tracking, assignment, status monitoring, prioritization, and closure activities in collaboration with leadership to ensure alignment with statutory, policy, and operational priorities.

Monitoring and managing operational workflow processes to ensure assignments, CFS, projects, and related activities are tracked, prioritized, and completed efficiently and in alignment with organizational objectives.

Conducting administrative reviews, audits, and quality assurance activities to support compliance, operational effectiveness, and continuous improvement.

Maintaining and managing investigative and operational information systems, databases, and workflow tracking tools.

Managing OSI related projects through developing and maintaining project trackers via MS Project, dashboards, and status reports.

Provides budget, policy, and administrative support to OSI leadership.

Minimum Qualifications

Valid Minnesota Driver's License AND

High School Diploma or GED AND

Two (2) years of work experience in a professional administrative or technical support role that includes experience in all of the following:

Familiarity with investigative principles, information-gathering techniques and documentation standards.

Providing project management tracking and/or analysis

Proficiency in Microsoft Office products to include: Word, Excel, Powerpoint

Preparing and presenting detailed and accurate presentations of results, both verbally and written.

Preferred Qualifications

Further professional/educational training in Administrative Support, Project Management or Data analytics (Degree, diploma or certificate).

Knowledge and application of Minnesota state statutes, federal law, client rights as related to civil commitment.

Experience working within a secure environment (e.g., government, corrections, human services, law enforcement, compliance, or intelligence).

Project Management experience with developing and maintaining project trackers via MS Project and creation of dashboards and status reports.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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