Medical Receptionist

Robert Half • Aston, PA • 3h ago

Description

Job Summary

We are seeking a professional and detail-oriented Medical Receptionist to support front desk operations in a busy healthcare office in Aston, Pennsylvania. This individual will serve as the first point of contact for patients and visitors, helping ensure a welcoming experience while managing scheduling, patient intake, and administrative support tasks.

Key Responsibilities

Greet patients and visitors in a courteous and professional manner

Answer and route incoming phone calls

Schedule, confirm, and reschedule patient appointments

Check patients in and out for appointments

Collect and update patient demographic and insurance information

Verify insurance eligibility and obtain necessary authorizations when needed

Maintain accurate patient records in electronic medical record systems

Process intake forms and other office documentation

Accept copays and process patient payments

Coordinate with clinical staff regarding patient flow and scheduling needs

Handle general administrative duties such as filing, scanning, faxing, and data entry

Ensure front office areas remain organized and compliant with office procedures

Requirements

Qualifications

High school diploma or equivalent required

Previous experience in a medical office, healthcare administration, or front desk role preferred

Familiarity with medical terminology, insurance verification, and patient scheduling preferred

Experience using electronic health records or practice management software is a plus

Strong customer service, communication, and interpersonal skills

Ability to multitask in a fast-paced environment

Strong attention to detail and organizational skills

Proficiency with Microsoft Office and standard office equipment

Preferred Skills

Insurance verification and prior authorization experience

Knowledge of HIPAA and patient confidentiality standards

Bilingual skills are a plus

Ability to remain calm and professional when handling sensitive situations

Work Environment

Fast-paced medical office or clinic setting

Frequent interaction with patients, providers, and administrative staff

Primarily seated front desk role with occasional filing or document handling

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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