CPW ADMINISTRATIVE ASSISTANT III Area 14 Colorado Springs, CO
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Salary
$50,856.00 - $71,196.00 Annually
Location
Colorado Springs, CO
Job Type
Full Time
Job Number
PMA 00822 06/26
Department
Department of Natural Resources
Division
Colorado Parks & Wildlife
Opening Date
06/15/2026
Closing Date
6/28/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
4255 Sinton Rd, Colorado Springs, CO 80907, USA
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Patrick Warnes patrick.warnes@state.co.us
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
Hiring Pay Rate
Please note that all employees new to the State Personnel System are paid on a bi-weekly basis.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is open only to Colorado state residents.
Consider joining the dedicated people of the Colorado Department of Natural Resources. It's our mission to manage and conserve Colorado's natural resources for the benefit of people today - and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.
We invite you to explore our website at https://dnr.colorado.gov/about-usto find out more about the work we do to manage Colorado's natural resources for today - and tomorrow.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. In addition to offering rewarding, meaningful work, we offer:
Medical and Dental plans
Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
Paid life insurance
Short- and long-term disability coverage
Employee Wellness programs
Flexible Spending Accounts
Health Savings Accounts
11 paid holidays per year plus generous vacation and sick leave
Flexible work schedule options and remote-work options
Career advancement opportunities throughout the State system
Some positions may qualify for thePublic Service Loan Forgiveness Program (https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch) .
COLORADO PARKS AND WILDLIFE (http://cpw.state.co.us/) Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
The work unit exists to implement the goals and objectives of Colorado Parks and Wildlife's strategic long range and operational plan in order to accomplish the Legislative mandate of protecting, preserving, managing, and enhancing the State's wildlife resources in the geographical area comprised of Area 14 in the Southeast Region (Teller, El Paso, Lincoln, Kit Carson, and part of Elbert, Washington, and Yuma Counties.)
Description of Job
The purpose of this position is to handle the administrative tasks necessary to function of the Area 14 workgroup. These tasks include general office support, customer service, accounting, budgeting, and hunter education administration.
Accounting, Budgeting, and Data Entry
Maintain working inventory of office supplies. Open and distribute received mail, and manage outgoing mail. General clerical typing, note taking, copying, reporting, filing, and record keeping.
General Office Support
Maintain working inventory of office supplies. open and distribute received mail, and manage outgoing mail. General clerical typing, note taking, copy, reporting, filing and record keeping.
Customer Service
Sells CPW products to customers (licenses, permits, registrations, passes, etc). Implements established processes necessary to meet customer's needs and accurately completes and accounts for all products and associated documents. Investigates and performs appropriate product changes, replacements, and exchanges when determined to be legal. Determines compliance with hunter education requirements and reissues lost, missing, or damaged hunter education cards. Utilizes IPAWS and other databases to fulfill CPW customer needs. Handles cash, check, and credit card sales. Updates customer information in IPAWS and other databases and reports any duplicate records to the appropriate work unit. Maintains a working inventory of hunter education materials and assists hunter education instructors in getting materials ready for hunter education courses. Attempts to make transportation arrangements for sick, injured, and orphaned wildlife to certified wildlife rehabilitators and may need to humanely euthanize small animals that are sick, injured, or orphaned, following AVMA Guidelines for the Euthanasia of Animals. Assists area and regional staff by providing general office/clerical support, communicates information and dispatches field staff via phone, email, or two-way radio. Maintains a working inventory of office supplies, agency brochures, and forms. General clerical typing, note taking, copying, reporting, filing, and record keeping.
Interprets, clarifies, and explains CPW statutes, regulations, policies, directives, procedures, rules, guidelines, mission, programs, and staff actions for the public and staff. Researches statutes, regulations, policies, directives, procedures, rules, guidelines, books, manuals, maps, and other sources to provide appropriate, accurate, and up-to-date information, answers, recommendations, explanations, and remedies to the public and staff. Actively listens and uses appropriate questioning to assess customer and staff wants or needs and provides answers to questions from the public and staff. Resolves problems, issues, and complaints from the public that call or come in to minimize additional calls to other staff. Actively listens to public and staff problems, issues, or complaints to assess their needs and determines whether other staff involvement is required or provides answers, resolution, or suggests appropriate course of action. Performs mandatory animal harvest checks while remaining alert for detection of possible violations. Performs Chronic Wasting Disease sampling year round. Represents CPW through excellent customer service and proper communication of accurate information to build constituent support and understanding of CPW and its mission.
Other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience Only:
Three (3) years of relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, project management, handling of money, project management, customer service (internal or external) or experience related to the work assigned to this position.
OR
Education and Experience:
A combination of related education in Natural Resources, Wildlife Management, Biology, Aquatic Biology/Fishery Science/Aquaculture/Fishery Management, Economics, Public Administration, Communications, Public Engagement/volunteer management, Education, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Accounting, Finance and/or relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, project management, handling of money, project management, customer service (internal or external) or experience related to the work assigned to this position. equal to three (3) years.
Class Code:Administrative Assistant (https://dhr.colorado.gov/state-hr-professionals/job-classifications/class-description-and-minimum-qualifications-for-g3a) Preferred Qualifications
Current or former State experience relevant to this position.
Current or former Colorado Parks & Wildlife work or volunteer experience.
Organizational management, time management, and multi tasking skills.
Customer service skills.
Problem-solving abilities, critical thinking, verbal/written communication.
Demonstrates initiative and self-motivation.
Keen attention to detail.
Punctual/Timely/Dependable.
Strong interpersonal skills.
Office setting experience.
High proficiency in interpreting and explaining rules/regulations.
Proficiency in the use of Google Suites, databases, and the use of electronic licensing system(s).
Training skills are highly preferred, one-on-one and in a group setting.
Good working knowledge of computer-based technology.
Bilingual in English and Spanish.
Required Competencies
Strong organizational and time management skills.
Excellent level of written and oral communication skills.
Strong multitasking skills.
Proficiency in Microsoft Word, Excel, and Google Suite.
Ability to work independently and take initiative by using critical thinking and problem-solving skills to identify solutions for customer or program challenges.
Conditions of Employment
State of Colorado residency is required at the time of application.
Background Check required.
Travel may occasionally be required for training and special events
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position. (Please Note: Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with DNR).
Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive (https://docs.google.com/document/d/1W0g2QAGmusbXBJzL3HxhGitIZOEKnwhrFnx9GqVcQHA/preview?tab=t.0) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:
Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle
APPEAL RIGHTS:
It is recommended that you contact the Human Resources Specialist listed below to resolve issues related to your possession of minimum qualifications. However, if you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental Information
The Assessment Process
All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.
Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.
Resumes, cover letters and other attachments arenotconsidered as part of initial reviews, therefore, it is important todocument in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement.
Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.
This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.
This posting may fill multiple vacancies.
We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. ADAAA AccommodationsAny person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request accommodation, please contact our Benefits Specialist at dnrhremployeebenefits@state.co.us at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and @type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-Verify
DNR uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (http://www.dhs.gov/e-verify) , including your rights and responsibilities.
Toll-Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). The Human Resources Office will be unable to assist with technical issues.
Employer
State of Colorado
Address
See the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
