At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal.?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.?Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales Enablement
Job Sub Function:
Sales Training
Job Category:
People Leader
All Job Posting Locations:
Remote (US)
Job Description:
Johnson & Johnson MedTech, Electrophysiology is recruiting for a Sr. Manager, Sales Training to support the team remotely in the US.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, structural heart and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
As the Senior Manager US Commercial Education, Sales Training you will:
Serve as a key figure in the Electrophysiology education and training sector, with a primary focus on internal sales training and competency development for the field organization. This individual holds the responsibility for crafting the sales training strategy and overseeing the implementation of learning curricula across the North America franchise, in alignment with both global strategy and regional business needs.
In this role, collaboration with Sales Leadership, Commercial Marketing, Healthcare Compliance, and other functional partners is essential to shape and deliver educational programs. These programs aim to enhance the sales competency of the field organization, ensuring alignment with company policies and strategies. The objective is to implement programs that are not only highly effective but also highly efficient, while maintaining adherence to global standards.
As a valuable member of the US Commercial Education Leadership Team, this person is expected to contribute insights to decisions and provide support for EdTech initiatives.
The Sr. Manager of Commercial Education will serve as a key leader for Electrophysiology education and training with a primary focus on internal sales training and competency development; reestablish, standardize, and sustain a US selling skills program aligned to global strategy and regional business needs.
Partner with Sales Leadership, Commercial Marketing, Healthcare Compliance, Marketing, and Commercial Enablement to shape and deliver programs that embed a common selling language across the commercial organization and ensure accountability/compliance; coordinate with Clinical Education so role appropriate selling skills are reflected in clinical training.
Translate marketing positioning and messaging into practical, stage based sales tools and dialogues (value narratives, call guides, objection handling, competitive messaging) aligned to the selling skills methodology and applicable across customer facing roles.
Deliver and govern blended learning curricula (instructor led, virtual, self paced, remote) covering the sales process, account and territory management, and advanced selling skills; integrate content into launches, CRM/processes, and business rhythms for ongoing reinforcement.
Implement a train the trainer approach by coaching Sales Managers and Territory Managers on the methodology and on how to coach, observe, and assess their teams; provide field reinforcement and feedback loops to drive behavior change.
Facilitate learning of sales tools, selling systems, products, competitive technologies, and business practices; provide diverse learning pathways with sustainment plans and reinforcement cadence that keep content relevant to US business needs and new technologies/products.
Achieve program objectives through the metrics strategy by measuring adoption, competency, behavior change, and commercial impact; communicate insights to leadership and iterate content and coaching accordingly.
Manage program operations and resources, including budget planning and scalability for product launches and field growth; align with EdTech platforms and global standards; collaborate with field leadership and, where applicable, oversee/mentor direct reports.
Operate under limited supervision and in strict adherence to Regulatory, Health, Safety, Environmental, legal, and healthcare compliance requirements; ensure all materials are current, copy approved, and compliant.
Required Qualifications:
· Bachelor's degree required.
A minimum of 8 years of experience with relevant business experience, including sales and/or sales management
· Proven track record managing close customer relationships.
Excellent written and verbal presentation skills, along with the ability to develop effective working relationships.
Exceptional interpersonal and presentation skills with the ability to influence small and large groups.
Preferred Qualifications:
Advanced degree preferred.
Experience within the electrophysiology space.
Exceptional leadership skills.
Proven organizational and management skills.
· Prior experience developing/delivering sales training programs.
· Prior experience launching new products.
Ability to effectively break down complex concepts.
Advanced technical skills utilizing Microsoft PowerPoint and Excel.
Physical working conditions / requirements:
· Up to 40% Travel required within the US.
· Some weekend travel and work may be required.
Frequent facilitation in the classroom setting.
Office deskwork, requiring sitting, walking, using phone and computer.
May lift up to 30 lbs occasionally.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Coaching, Cross-Functional Collaboration, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Standard Operating Procedure (SOP), Strategic Sales Planning, Team Management, Training Needs Analysis (TNA)
The anticipated base pay range for this position is :
$122,000.00 - $212,750.00
Additional Description for Pay Transparency:
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
