Job Title: Merchandising Sales Representative - Retail
Pay & FSLA Status: $24.04 - $33.66/hr D.O.E. + commission ; Hourly non-exempt
Regular Schedule & Shift: Monday - Friday; Day shift
Regular Weekly Hours: Full-time
Territory: Federal Way North, Western Washington
Paid Time Off (PTO): 80 hours accrued year 1; 120 hours accrued annually after year 1
Paid Sick Time: 1 hour earned for every 40 hours worked
Management Position: No
Branch Location: Tacoma, WA
POSITION SUMMARY:
Under the direction of the Regional Sales Manager or Senior Territory Manager, the Merchandising Sales Representative - Retail is responsible for servicing OrePac's retail book of business within the assigned territory and creating demand for OrePac's products in the Retail Dealer Channel. This position is also responsible for maintaining the stock level, merchandising, cleanliness and overall appearance of OrePac's specified product lines in retail stores. This position requires commuting to stores within a defined territory on a daily basis, computer knowledge, and maintaining relationships with key associates and leaders within retail stores and OrePac's staff. Timeliness of task completion, project initiatives, and store level execution are key to success.
OrePac Building Products seeks dynamic individuals who exemplify excellence in quality, trust, value, and service. Our ideal candidate for this position has professional experience with the specified product category and is a highly motivated, reliable, and customer-oriented individual.
COMPENSATION & BENEFITS PACKAGE:
Competitive compensation, D.O.E. + potential for additional variable earnings + annual reviews with opportunities for pay increases based on employee performance.
Medical, dental, and vision insurance up to 70% paid by OrePac.
FREE Informed Health Line and Health Advocates.
Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
Flexible Spending Account (FSA) available.
FREE Employee Assistance Program (EAP).
FREE life and Long-Term Disability (LTD) insurance.
Short-Term Disability (STD) insurance available.
Accident, Hospital Indemnity, and Critical Illness plans available.
401K with up to 3% OrePac contribution.
Paid time off (PTO) as specified above.
Paid sick time as specified above.
7 paid holidays annually.
FREE gym membership.
Employee discount.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Support & Business Development:
Responsible for identifying and supporting customer sales needs and product opportunities.
Learn and understand customer quoting and order management systems.
Provide literature, marketing supplies, samples, and product information.
Represent OrePac during various customer events, promoting OrePac's full line of products and value proposition.
Drive and communicate outbound customer promotions.
Work closely with internal Retail Territory Sales Representatives and Inside Sales Representatives to identify priority selling and merchandising activities, communicate route schedules and task completion.
Territory & Customer Relationship Management:
Create an environment of open communication and connection between customers and the local OrePac branch.
Perform duties in a professional manner and behave in a way that represents the values of both customers and OrePac.
Execute Corporate and localized team goals and initiatives.
Take ownership of assigned stores and build relationships with store management and store associates within the assigned territory.
Merchandising & Store Execution:
Responsible for assembly, maintenance, disassembly, refresh, and placement of displays within assigned accounts.
Replace merchandise and verify correct product positioning to support an easy shopping experience for customers. Ensure compliance and visual appearance of programs.
Maintain aisle integrity by adhering to provided specifications. Responsible for cleaning and organizing aisles, cull carts, signage, and productions.
Work closely with third-party service providers (MET, Signature Retail Services, and CrossMark).
Inventory & Product Quality Management:
Order on-hand levels against weeks-of-supply targets.
Confirm the quality of products and packaging.
May occasionally be required to diagnose and address potential and minor defects in the field and report back to operations with prompt and suggested solutions and/or schedule additional service or a full product replacement.
Safety & Compliance:
Comply with the safety standards of both customers and OrePac.
Perform store safety audits.
Document and communicate safety concerns and injuries that take place during store service immediately or as soon as practicable.
Reporting, Technology, & Continuous Improvement:
Follow company-prescribed methods of tracking daily activities for later reporting accountability purposes.
Perform project-related tasks as instructed and track progress in the mobile application.
Responsible for completing Complete all special projects by specified deadlines.
Identify program improvement projects to work on at stores. Identify store-level program improvement opportunities.
Learn the complete functionality of mobile phone store service applications. Learn and utilize the full functionality of mobile store service applications.
Identify and communicate opportunities for company improvements and efficiency to Operations teams.
REQUIRED SKILLS:
Ability to travel (expected to be in the field 75% of the time) throughout the sales territory.
Basic knowledge of building materials and construction industry.
Drive and self-discipline to work independently within territory to accomplish goals.
A proactive, self-motivated, self-starter, and action-oriented personality that drives for results.
Ability to foster a collaborative, team-based approach.
Ability to work with a diverse group of people both within the company and in a sales capacity.
Strong customer service orientation.
Exceptional verbal communication and customer service skills, including the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent writing skills, including the ability to write professional routine business correspondences and reports. Demonstrated ability to communicate clearly and concisely in written and verbal formats.
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
Flexibility and willingness to learn new tasks and responsibilities.
Demonstrated ability to effectively manage time and re-prioritize as needed. Ability to work with minimal supervision. Excellent organization skills.
Must be reliable and dependable, with excellent attendance and punctuality.
Strong reading and interpretation skills.
Solid math skills, including the ability to perform basic algebra.
Close attention to detail and high level of accuracy.
Ability to problem-solve minor to intermediate issues quickly and effectively, and reach out to leadership team for support in solving complex issues in a timely manner.
Must be currently licensed to drive a car and must be able to comply with state auto insurance requirements and have a proven safe driving record.
REQUIRED EDUCATION & EXPERIENCE:
High School Diploma or GED
1 to 3 years of relevant sales and industry experience.
Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position will be accepted in place of the education and/or experience requirements listed for this role.
PHYSICAL DEMANDS:
Regularly required to stand, walk, and sit.
Regularly required to see, talk, and hear. Specific vision abilities required by this job include close vision, the ability to adjust focus, and peripheral vision.
Ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Regularly required to lift/move/manipulate up to 50 pounds and occasionally team lift/move/manipulate up to 100 pounds.
Regularly lift/move/manipulate materials measuring up to 16 feet long.
Occasionally required to bend, reach, and climb tall ladders and stairs.
RESOURCES PROVIDED BY EMPLOYEE:
The following items will be provided by the employee:
Valid state driver's license.
Reliable personal vehicle.
Auto insurance coverage at the following minimum levels:
Bodily injury: $100,000 per person/$300,000 per incident
Property damage: $50,000
Collision: $500 deductible
Comprehensive: $500 deductible.
RESOURCES PROVIDED BY OREPAC:
The items listed below will be provided by OrePac. The employee will be required to comply with all OrePac policies relating to these resources.
Mileage and business use reimbursement.
Cell phone.
Laptop.
Tablet.
WORK ENVIRONMENT:
This position operates in a professional office environment and retail warehouse environment.
This position routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
The work environment is generally quiet but can be loud in the retail warehouse environment.
The employee primarily works in the field servicing retail stores in an assigned geographical area.
This position requires travel throughout the assigned territory at least 75% of the time.
DRESS CODE:
All employees are expected to wear clothing appropriate for the nature of OrePac business and the @type of work being performed. Clothing should be neat, clean, and tasteful.
SAFETY DUTIES & RESPONSIBILITIES:
Report all incidents and accidents to one's immediate supervisor immediately or within 24 hours.
Maintain the work area in a safe and healthful condition.
Report, and whenever possible correct, unsafe working conditions to branch leadership.
Operate vehicles while in the course of employment in a safe and lawful manner.
Provide assistance to reduce or eliminate workplace hazards.
Comply with company drug testing policies and procedures.
Comply with company Personal Protective Equipment (PPE) policies. OrePac will provide required PPE to employees.
OREPAC HISTORY & CULTURE:
Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.
At OrePac we value trust, integrity, and dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.
Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple.
LEGAL STATEMENTS:
OrePac provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Regularly scheduled workdays, hours, and shifts are described above. Shift availability may vary. Hours may need to be extended or adjusted at any time, with or without notice, to meet the needs of the organization.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The required skills, education, experience, and physical demands listed above are representative of the minimum knowledge, skills, and/or abilities required to perform the essential functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The resources listed above are representative of the resources required for performing this position.
The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.
OrePac supports a safe and drug-free workplace. OrePac may administer a pre-employment background check and/or drug-screen, as well as random and/or reasonable suspicion drug-screens during employment.
Employees are required to perform safety duties and responsibilities in accordance with acceptable and safe work procedures. OrePac's safety policy requires the use of Personal Protective Equipment (PPE) in designated safety-sensitive areas while on OrePac property. OrePac employees who handle or deliver OrePac products while not on OrePac property are required to adhere to OrePac's safety policy and use the required PPE necessary for their specific role.
The dress code described above is representative of what an employee must wear while performing the duties of this position. Individual branches may issue more specific guidelines than what is outlined below. Reasonable accommodation may be made for individuals with religious beliefs, observances, or practices related to the dress code.
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