Medical Assistant II- Primary Care -Chestnut Hill - Atrius Health

UnitedHealth Group • Chestnut Hill, MA • 2h ago

Requisition number: 2368315

Job category: Healthcare Delivery, Clinical Services Operations

Explore opportunities at Atrius Health , part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Medical Assistant II, you will perform expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians and may support more than one department.

Primary Responsibilities:

Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants

Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians

Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults

Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information

Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate

Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate

Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice

Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations

Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations

May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments

Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs)

Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff

May represent department on groups and teams related to upgrades of the electronic medical record

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School/GED

Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience)

Preferred Qualification:

American Heart Association Basic Life Support (BLS)

Advanced Cardiac Life Support (ACLS) may be required based on specialty

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Similar Jobs

Endoscopy Center Nurse Manager

Beth Israel Lahey Health • Woburn, MA • 40min ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: Winchester Hospital, a proud member of Beth Israel Lahey Health , is a leading provider of...

40min ago

Go to Apply

Registered Nurse (per-diem)

Vitra Health • Brockton, MA • 50min ago

Hospital & Medical

About YourADH is a mission-driven healthcare organization dedicated to enhancing the health, independence, and quality of life of older adults and individuals with disabilities. Through our Adult Day Health program, we p...

50min ago

Go to Apply

Senior Medical Assistant

Lawrence General Hospital • Andover, MA • 2h ago

Hospital & Medical

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $20.00 to $28.00 hourly, excluding fringe benefits and potential bonuses. Your final base salary will be determined based on...

2h ago

Go to Apply

Medical Assistant MA - Atrius Health

UnitedHealth Group • Boston, MA • 3h ago

Hospital & Medical

Requisition number: 2369303 Job category: Healthcare Delivery, Clinical Services Operations Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi...

3h ago

Go to Apply

Medical Assistant - Special Procedures - Atrius Health

UnitedHealth Group • Weymouth, MA • 3h ago

Hospital & Medical

Requisition number: 2367466 Job category: Healthcare Delivery, Clinical Services Operations Explore opportunities with Atrius Health , part of the Optum family of businesses. We're an innovative health care leader and mu...

3h ago

Go to Apply

Medical Assistant - 24 hours Wilmington Pediatrics

Beth Israel Lahey Health • Winchester, MA • 3h ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: Job Description Qualifications Education: High School Diploma or equivalent required, and:...

3h ago

Go to Apply

Manager, Medical Staff Services - BIDMC

Beth Israel Lahey Health • Boston, MA • 3h ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Reports to the Director and manages the day-to-day operations of the Medical Staff Services Office. Works c...

3h ago

Go to Apply

Physical Therapist, PT Outpatient Visits

BAYADA Home Health Care • Billerica, MA • 4h ago

Hospital & Medical

$5,000 Bonus with Full Time Commitment Full Time Outpatient (Part B) Physical Therapist - Senior Living Communities Community Locations: Chelmsford, Billerica, Bedford BAYADA Home Health Care is currently seeking an expe...

4h ago

Go to Apply

Physical Therapy Assistant, Senior Living Visits

BAYADA Home Health Care • North Reading, MA • 4h ago

Hospital & Medical

Full-Time Physical Therapist Assistant (PTA) Home Health Care - Senior Living Visits BAYADA Home Health Care has an immediate opening for a Full Time home health Physical Therapist Assistant to provide exceptional therap...

4h ago

Go to Apply

Physical Therapy Assistant, PTA - Senior Living Visits

BAYADA Home Health Care • Bedford, MA • 4h ago

Hospital & Medical

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)