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Retail Account Manager (RAM)

Acosta Group • Secaucus, NJ • 2h ago

General Information

Company: ACO-US

Location: SECAUCUS, New Jersey, 07094

Ref #: 85337

Pay Rate: $ 28.85

Experience/skills and/or location may influence position wage rate

Function: Merchandising

Employment Duration: Full-time

Benefits:

Medical, dental and vision insurance

Company-paid life insurance, short-term and long-term disability

401k program

Generous Paid Time Off (PTO) program

Description and Requirements

The Retail Account Manager (RAM) - Smuckers is responsible for supporting and enhancing the work of the dedicated store coverage team by improving store compliance, on-shelf availability (OSA), and open sales in high-potential stores. This role leverages data, in-store insights, and strong client relationships to drive category performance and influence retail decision-making. The ideal candidate is results-oriented, highly organized, and skilled at building relationships with store, market, and regional stakeholders.

What's in it for you?

Opportunity to work closely with a leading CPG brand and retail partners.

Exposure to strategic account management, data analysis, and in-store execution.

Collaborative team environment that values innovation, integrity, and results.

Travel opportunities and dynamic, hands-on work in multiple store markets.

What will you do?

Develop and maintain a strong understanding of the client's business, category, objectives, marketplace, and competitors.

Translate data and in-store observations into actionable insights and robust presentations to influence client and retail decision-making.

Build and maintain relationships with client contacts, Acosta management, and retail influencers to identify and resolve issues impacting OSA and performance.

Increase sales volume through promotional tools and strategic merchandising, including monthly communication strategies that integrate pallet and open-stock offers.

Take ownership of focus/problem stores within the RAM territory to drive availability and agreements through store manager engagement.

Plan store visits efficiently to maximize outcomes, engaging decision-makers to implement solutions for improved OSA.

Support the Market Manager by creating and implementing solutions to drive category availability.

Collaborate with Market and Regional AP/Shrink Managers to develop long-term solutions for inventory and compliance issues.

Capture and communicate store and regional feedback to the client and Acosta teams.

Document daily and weekly insights, creating case studies to share successful strategies and value creation.

Attend team meetings to provide business updates and insights.

Securely handle and store all client and Acosta products and equipment in line with company policy.

Develop and execute action plans with appropriate store, market, and regional contacts.

How will you succeed?

Demonstrate strong analytical skills, using data to inform decisions and drive results.

Build trust and rapport with key stakeholders at all levels of the organization.

Exhibit resilience, determination, and persistence in addressing challenges and achieving goals.

Communicate effectively, influence without authority, and deliver high-quality presentations.

Manage multiple projects and priorities efficiently while maintaining attention to detail.

Experience and Qualifications :

Bachelor's degree preferred, or equivalent work experience.

5+ years of relevant experience within Consumer-Packaged Goods (CPG).

Comprehensive understanding of retail marketplace dynamics.

Proven ability to influence and build strong relationships with key decision-makers.

Strong presentation, communication, and analytical skills.

Entrepreneurial mindset with problem-solving ability.

Valid driver's license with the ability to drive for extended periods.

Availability for overnight travel, weekend work, nights, and holidays.

Work Environment and Physical Requirements :

Expertise in Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.

Knowledge of web-based applications and reporting tools.

Ability to manage multiple projects simultaneously.

Understanding of financial operational processes related to retail performance.

Strong interpersonal, organizational, and time-management skills.

By submitting your application, you agree with and accept the Acosta Group Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

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