Back to Jobs search

Account Specialist, Level 2

TEKsystems • Juno Beach, FL • 2h ago

Description

Independently manage customer accounts, including dispute resolution.

Provide expert support in claims processing and revenue recovery.

Train and mentor junior team members in customer service best practices.

Analyze and resolve escalated customer complaints and financial issues.

Support process improvements and operational efficiency initiatives.

Supports development and execution of strategic communications plans, key messages, programs and campaigns to support business objectives using research/analytics.

Creates visual and written content for internal and external channels (newsletters, digital and social media, video, etc.).

Supports internal business partners on communications strategy and provides executive and communications support.

Serves as liaison for assigned business units and serves as project manager for campaigns and cross-functional initiatives.

Drafts media statements/press releases, answers media inquiries, serves as media spokesperson, which could include after-hours media duty.

Proactively builds relationships with the media and seeks out opportunities to tell our company story.

Supports planning and cross-functional execution of events.

Measures results and evaluates the effectiveness of communications and tactics to drive improvements. Supports emergency events, as assigned.

NOTE: We'd like the person in this position to be able to travel, this will require airline travel and driving to events.

Skills

Customer Service, Sales, Account management

Additional Skills & Qualifications

High School Diploma required; Associate's or Bachelor's degree preferred.

Other: Knowledge of relevant laws and regulations governing customer account management; Proficiency in CRM software

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of Juno Beach, FL.

Pay and Benefits

The pay range for this position is $26.44 - $28.84/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Juno Beach,FL.

Application Deadline

This position is anticipated to close on Jun 26, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Similar Jobs

Nurse Practitioner

CenterWell • West Palm Beach, FL • 1h ago

Hospital & Medical

Become a part of our caring community Join a Team That's Redefining Senior Primary Care Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value-based care providers in the count...

1h ago

Go to Apply

Small Business Banking Relationship Management Manager (LO)

Wells Fargo • West Palm Beach, FL • 2h ago

Finance, Accounting & Banking

About this role: At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins w...

2h ago

Go to Apply

Senior Commercial Relationship Manager

First Horizon Bank • North Palm Beach, FL • 2h ago

Management & Administrative

Description Location: On site in North Palm Beach, FL Summary Commercial Relationship Managers are the client-facing key to our core business of commercial banking. You'll nurture banking relationships with high revenue...

2h ago

Go to Apply

Relationship Banker

First Horizon Bank • North Palm Beach, FL • 2h ago

Finance, Accounting & Banking

Description Location: On site at location listed in job posting. Schedule: Monday-Friday 8:15AM - 5PM SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to...

2h ago

Go to Apply

Senior Portfolio Manager

First Horizon Bank • Palm Beach, FL • 2h ago

Management & Administrative

Description Location: On site in Palm Beach, FL; Boca Raton, FL; Fort Lauderdale, FL SUMMARY The Portfolio Manager assists in the assessment of risk and management of the Bank's loan portfolio by providing analytical and...

2h ago

Go to Apply

Industrial Maintenance Technician

Aerotek • Palm Beach, FL • 3h ago

Legal & Paralegal

Job Title: Industrial Maintenance Technician- Training Job Description The Industrial Maintenance Technician installs, maintains, and repairs complex material handling and automated conveyor systems in a large, highly au...

3h ago

Go to Apply

Finance Technology Manager

TEKsystems • Palm Beach Gardens, FL • 3h ago

Finance, Accounting & Banking

Description The Financial Technology Manager will serve as Finance's functional owner and strategic enablement lead for Organization's Oracle Enterprise Performance Management platform. This role will drive the design, g...

3h ago

Go to Apply

Dealer Sales Manager- Palm Beach (Stuart south to Ft. Lauderdale)

Exeter Finance Corp • Palm Beach, FL • 4h ago

Retail & Hospitality

At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give op...

4h ago

Go to Apply

Operations Manager

CVS Health • West Palm Beach, FL • 5h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

5h ago

Go to Apply

Logistics Operations Manager (Onsite)

RTX Corporation • Jupiter, FL • 6h ago

Management & Administrative

Date Posted: 2026-06-11 Country: United States of America Location: US-FL-JUPITER-ADR ~ 17900 Beeline Hwy ~ ADR BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizens...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)