Senior Operations Processor- Government Payment Research

U.S. Bank • Fargo, ND • 17h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Basic Qualifications

High school diploma or equivalent

Four to five years or more of operations services related work experience

Preferred Skills/Experience

Conduct payment research on incoming transactions from federal agencies

Perform complex account reconciliations, including past-due reporting

Investigate and resolve payment discrepancies and issues

Process credit balance refunds (typically via check) for overpayments

Partner with internal relationship managers and external agency contacts

Navigate varying systems and processes across different agencies

Independently manage assigned accounts and inquiries

Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements

Proven commitment to high quality customer service

Ability to work well with external and internal customers

Good time management skills to maximize production and execution of tasks in a fast-paced environment

Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide

Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions

Ability to identify, analyze and resolve exceptions through data interpretation

Strong PC skills

-Good verbal and written communication skills

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.87 - $27.84

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Project Analyst

U.S. Bank • Fargo, ND • 17h ago

17h ago

Go to Apply

Construction Code Representative 1

State of Minnesota • Moorhead, MN • 19h ago

Trucking & Construction

Working Title: Construction Code Representative 1 Job Class: Construction Code Representative 1 Agency: Labor & Industry Dept Job ID : 94837 Location : Various Telework Eligible : No Full/Part Time : Intermittent Reg...

19h ago

Go to Apply

Intermittent Field Electrical Inspector/Construction Code Representative 1-D8

State of Minnesota • Moorhead, MN • 19h ago

Trucking & Construction

Working Title: Intermittent Field Electrical Inspector Job Class: Construction Code Representative 1 Agency: Labor & Industry Dept Job ID : 94839 Location : Various Telework Eligible : No Full/Part Time : Intermitten...

19h ago

Go to Apply

Assistant Soccer Coach/Game Operations Assistant

Minnesota State • Moorhead, MN • 19h ago

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Assistant Soccer Coach/Game Operations Assistant Institution: Minnesota State University, Moorhead Classification...

19h ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Moorhead, MN • 21h ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

21h ago

Go to Apply

Service Manager (Construction)

RDO Equipment • Moorhead, MN • 1d ago

Trucking & Construction

Description Step into the role of Service Manager and oversee the heartbeat of our service operations. From managing work orders and schedules to leading a high-performing team, you'll ensure every detail is handled with...

1d ago

Go to Apply

Senior Regional Sales Manager

Cornerstone onDemand • Fargo, ND • 1d ago

Management & Administrative

Cornerstone Workforce AI Sales Executive About the Role Cornerstone is expanding our go to market team with a new Cornerstone Workforce AI Sales Executive, focused on driving commercial success for our emerging Workforce...

1d ago

Go to Apply

Rehabilitation Counselor

Veterans Affairs, Veterans Health Administration • Fargo, ND • 1d ago

Legal & Paralegal

Summary The Fargo VA Health Care System is recruiting for 1 full-time Rehabilitation Counselor for the Mental Health Integrated Care Community Service Line. Responsibilities The VA Midwest Health Care Network advocates f...

1d ago

Go to Apply

Lead Medical Support Assistant

Veterans Affairs, Veterans Health Administration • Fargo, ND • 1d ago

Hospital & Medical

Summary The Lead Medical Support Assistant serves in the Primary Care, Integrated Clinical Communities (ICC) Department. The incumbent performs clerical and administrative support in the coordination, care, and treatment...

1d ago

Go to Apply

Registered Nurse - Emergency Department

Veterans Affairs, Veterans Health Administration • Fargo, ND • 1d ago

Hospital & Medical

Summary Be a part of our Emergency Department team taking care of our Veterans. As an Emergency Department (ED) Registered Nurse, you will provides direct care to our Veteran patients in the ED setting to include: perfor...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)