Summary This Lead Program Analyst is in the Office of Field Operations (OFO), Records Acquisition & Research, Classified Research Operations team, and reports to the Supervisory Program Analyst. Classified Operations team members are accountable for the day-to-day administration of activities related to the formulation, development, recommendation, promulgation, and implementation of military records research unit for the purpose of reconstructing activities and events of units. Responsibilities Specific duties include: Lead in the oversight of the team that supports research operations and conducts non-classified and classified research at federal archive facilities in support of exposure and combat stressor incidents for all branches of the Armed Forces. Assist the Chief with regular management of onsite research operations at federal archive facilities in the D.C. area and travels to out based archive facilities as needed. Develop and interpret policies, devising alternatives, and adopting procedures necessary to allow management to implement program decisions or changes. Evaluate the effectiveness of programs and operations based on a qualitative and quantitative analysis and ensure that established goals and objectives are met. Research customer service practices, evaluates performance in meeting customer service standards, and makes recommendations for improving service delivery plan strategies, activities, or other initiatives to increase customer satisfaction. Draft training documentation, briefing presentations (including PowerPoint slides and talking points for leadership), BLUFs, white papers, memoranda of understanding (MOUs), and briefing papers; and prepare responses to Congressional and external stakeholder inquiries. Manage multiple projects or programs concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Conduct investigations of evidence involved in resolving appealed cases and special interest cases involving issues of both sensitive or of a high-profile nature while advising leadership on the national or local impact of changes in process, protocol, or legal statues, which may impact or shapes the future direction of the organization. Report to the supervisor, any team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs. Exchange and communicate complex information, coordinate, and advises on work efforts and projects, coordinate with team members and peers, in order to meet deadlines and satisfy both internal and external requirements. Monitor the teams priorities and assigns work based on the availability of resources, workload, demand, nature, and difficulty of additional projects. Promotion Potential: This position is at the full performance level. Work Schedule: Full time, Monday through Friday, 8am-4:30pm EST Compressed/Flexible: Available Telework: Available, Ad-Hoc only. Virtual: This is not a virtual position. Position Description/PD#: Lead Program Analyst; 41981-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Security Clearance: Selectees must have or be able to secure and maintain a top secret clearance Requirements Conditions of Employment As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/16/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level Specialized Experience: is defined as having expert knowledge of a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems. Experience leading teams to optimize deployment of programs and services to achieve goals. Assessing alternative approaches to resolving issues and applying mastery knowledge of a wide range of analytical methods to assess and evaluate the status, effectiveness, and efficiency of programs. Understanding of the of laws, regulations, and procedures governing VA benefits or similar programs. Experience with leading and preparing briefings and developing written communications. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no education substitution for the GS-14 grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
