Business Banking Support Specialist

U.S. Bank • Olympia, WA • 5h ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under the direction of Business Banking Relationship Managers and Business Banking Relationship Analysts. Supports sales teams in executing a One Bank strategy and growing market share. Responsible for retaining and deepening client relationships by providing exceptional client experience and support that is knowledgeable, timely and professional. Proactively works to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that realize clients' unmet needs. Has primary responsibility for risk and compliance requirements by ensuring timely and accurate compliance to procedural, policy and regulatory requirements.

Basic Qualifications

Associate's degree, or equivalent work experience

Typically three to five years of job-related experience

Preferred Skills/Experience

Advanced knowledge of departmental and bank products and services

Proven customer service and problem resolution skills

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Effective interpersonal, verbal and written communication skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.55 - $36.73

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Investment Consultant

City National Bank • Olympia, WA • 1h ago

Finance, Accounting & Banking

ABOUT US RBC Rochdale partners with financial advisors and their high-net-worth clients to build intelligently personalized investment portfolios. RBC Rochdale provides investment research, portfolio management, macroeco...

1h ago

Go to Apply

Business Banking Support Specialist

U.S. Bank • Gig Harbor, WA • 5h ago

Finance, Accounting & Banking

5h ago

Go to Apply

Teller - 39 hours

Columbia Bank • Spanaway, WA • 5h ago

Finance, Accounting & Banking

About the Role: As the first point of contact for most clients, Tellers play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manage...

5h ago

Go to Apply

Teller - 20 hours

Columbia Bank • Shelton, WA • 5h ago

Finance, Accounting & Banking

5h ago

Go to Apply

Lead Analyst - Finance

Lumen • Olympia, WA • 7h ago

Finance, Accounting & Banking

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud,...

7h ago

Go to Apply

Finance Intern (Supplier Partnerships)

American Express Global Business Travel • Olympia, WA • 7h ago

Finance, Accounting & Banking

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

7h ago

Go to Apply

SAP Finance - Cost Center Accounting - Manager Consultant - Location Open

EY • Olympia, WA • 1d ago

Finance, Accounting & Banking

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

1d ago

Go to Apply

SAP Finance - CFIN and Intercompany - Manager Consultant - Location Open

EY • Olympia, WA • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Finance Manager (Remote)

GovCIO • Olympia, WA • 3d ago

Finance, Accounting & Banking

United States Suitability/Public Trust Fully remote Financial Analysis Overview GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developi...

3d ago

Go to Apply

Finance/Accounting Intern - REMOTE

Ryder System • Olympia, WA • 3d ago

Finance, Accounting & Banking

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : ** REMOTE work from HOME This position will be 6 months minimum, 20 hours a w...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)