EPL Claims Specialist

TEKsystems • Chicago, IL • 1h ago

Position Overview

This role focuses on handling Employment Practices Liability (EPL) claims, primarily at the EEOC charge level. You will be responsible for managing a steady volume of incoming claims, assigning legal counsel, and driving files through resolution.

This is a fast-paced role requiring strong organization, legal understanding, and the ability to manage multiple claims simultaneously.

Key Responsibilities

Manage a caseload of EPL claims from intake to closure

Acknowledge new claims, assign defense counsel, and monitor progress

Handle approximately 2-3 new claims per day and manage ongoing inventory

Review and interpret policy coverage and establish appropriate reserves

Conduct investigations by gathering documentation, statements, and relevant facts

Collaborate with attorneys, brokers, and internal partners to develop resolution strategies

Negotiate settlements and respond to claim demands

Ensure timely communication and maintain strong client service standards

Maintain thorough and accurate claim documentation

Escalate complex or high-risk claims to leadership when needed

Qualifications (Must-Have)

4+ years of commercial claims handling experience

Direct experience with Employment Practices Liability (EPL) claims

Strong negotiation experience, including settlement handling

Exposure to legal processes or working with attorneys

Ability to manage high claim volume in a fast-paced environment

Excellent written and verbal communication skills

Preferred Qualifications

Active claims license (or willingness to obtain)

Experience with Guidewire or similar claims systems

Key Skills & Competencies

Strong organizational and time management skills

Analytical and investigative mindset

Ability to interpret complex policy language

Confident decision-making and problem-solving skills

Ability to manage competing priorities and shifting workloads

High attention to detail and documentation accuracy

Growth Opportunity

This position offers the opportunity to:

Transition into litigated claims handling with strong performance

Be considered for full-time employment with hybrid flexibility

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $38.46 - $52.88/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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