Operations Manager

Aerotek • Middletown, PA • 3h ago

Hiring 3PL Fulfilment Operations Manager in Middletown, PA!

Job Description

We are seeking an experienced and results-driven 3PL Fulfillment Operations Manager to lead and optimize end-to-end warehouse and fulfillment operations across our third-party logistics (3PL) network. This role is responsible for ensuring operational excellence throughout the fulfillment lifecycle, including inbound receiving, inventory management, order fulfillment, and outbound delivery performance. The ideal candidate is highly analytical, process-oriented, and experienced in managing high-volume ecommerce or retail fulfillment environments. This individual will collaborate cross-functionally to improve speed, accuracy, scalability, and cost efficiency while maintaining strong partnerships with 3PL providers, carriers, vendors, and internal stakeholders.

Responsibilities

Lead and optimize end-to-end warehouse and fulfillment operations.

Ensure operational excellence in inbound receiving, inventory management, order fulfillment, and outbound delivery.

Collaborate with cross-functional teams to enhance speed, accuracy, scalability, and cost efficiency.

Maintain strong partnerships with 3PL providers, carriers, vendors, and internal stakeholders.

Identify operational inefficiencies and implement corrective actions.

Essential Skills

7-10 years of experience managing 3PL providers in ecommerce, retail, or distribution environments.

Strong knowledge of warehouse operations, fulfillment processes, inbound/outbound logistics, and inventory control.

Deep understanding of fulfillment KPIs and SLAs, including order accuracy, shipping performance, and delivery metrics.

Hands-on experience with Warehouse Management Systems (WMS), Order Management Systems (OMS), and ERP platforms.

Strong analytical, problem-solving, and reporting capabilities, including advanced Excel skills and experience with SQL or BI tools.

Excellent communication, organizational, and relationship management skills.

Ability to manage multiple priorities in a fast-paced, high-growth environment.

Additional Skills & Qualifications

Experience implementing system integrations or warehouse automation initiatives.

Direct-to-consumer (DTC), ecommerce, or retail operations.

Experience negotiating carrier rates and managing transportation or vendor performance.

Experience scaling fulfillment operations in rapidly growing organizations.

Why Work Here?

Work in an environment that offers opportunities for growth and advancement, where your contributions are valued and you are encouraged to develop professionally.

Work Environment

The position is based on a 1st shift schedule from Monday to Friday, 8 AM to 6 PM. The work environment is dynamic, requiring adaptability and collaboration with various teams.

Job Type & Location

This is a Contract to Hire position based out of Middletown, PA.

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Middletown,PA.

Application Deadline

This position is anticipated to close on Jun 23, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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