Account Manager Job
Location:
Home Based, Home, US
Employment Type: Regular
Category: Sales
Posting Date: Jun 8, 2026
Account Manager - Packaging Adhesives (North America)
Location:
Remote (Up to 50% travel)
Reports To:
National Sales Manager - Packaging
Position Summary
We are seeking a highly motivated and customer-focusedAccount Managerto join our North America Packaging Adhesives team. This role is responsible for managing and growing a portfolio of strategic accounts by building strong, long-term customer relationships and delivering value-driven solutions.
The Account Manager serves as a trusted advisor to customers, leveraging both commercial and technical expertise to support customer success, drive retention, and expand business within existing accounts. This position plays a critical role in strengthening partnerships across key markets including food & beverage, personal care, and consumer goods.
Key Responsibilities
Account Management & Customer Growth
Manage and develop a portfolio of strategic accounts with accountability forrevenue growth, retention, and customer satisfaction
Build and maintain strong relationships with key stakeholders across customer organizations (procurement, operations, engineering, leadership)
Develop and executeaccount plansthat identify opportunities to expand share of wallet and deepen customer engagement
Driveorganic growth within existing accountsthrough upselling, cross-selling, and introduction of new solutions
Conduct regular customer meetings, includingquarterly business reviews, to communicate value, performance, and future opportunities
Customer Partnership & Value Delivery
Serve as the primary point of contact andtrusted advisorfor assigned customers
Understand customer strategies, challenges, and operational needs to align solutions accordingly
Proactively identify opportunities to improve customer performance, efficiency, and sustainability outcomes
Ensure a high level of responsiveness to customer needs, issues, and escalations
Technical & Solution Support
Provide consultative support by recommending adhesive solutions aligned with customer applications and processes
Collaborate closely with Technical Service and R&D teams to:
Optimize product performance
Support line trials and product qualifications
Troubleshoot and resolve technical challenges
Support continuous improvement initiatives to enhance customer operations and product effectiveness
Strategic Collaboration & Internal Alignment
Partner cross-functionally with Sales, Technical, Supply Chain, and Product Management teams to deliver a seamless customer experience
Sharevoice-of-customer (VOC)insights to support innovation and product development
Contribute to pricing, contract management, and long-term agreement strategies aligned to mutual value creation
Business Planning & Performance Management
Develop and maintain accurate account forecasts and growth plans
Track and report on key performance metrics including:
Account revenue growth
Retention rates
Customer satisfaction
Maintain up-to-date customer activity, opportunities, and account plans in CRM (e.g., Salesforce)
Qualifications
Bachelor's degree in Business, Engineering, Chemistry, or a related field required (advanced degree preferred)
8-15 years of experience in B2B sales or account management, preferably in:
Industrial adhesives
Packaging materials
Technical or manufacturing environments
Proven track record ofmanaging and growing existing customer accounts
Strong relationship management and stakeholder engagement skills across multiple levels of an organization
Experience supporting complex, multi-site or national accounts
Technical aptitude with the ability to translate customer needs into practical solutions
Knowledge of packaging processes and adhesive applications (hot melt, end-of-line systems) is a strong advantage
Excellent communication, negotiation, and organizational skills
Self-motivated, collaborative, and customer-centric mindset
Proficiency with CRM tools (Salesforce or equivalent)
Who we are?Arkema is a world leader inInnovative Materials for a Sustainable Worldwith the ambition to become a pure Specialty Materials player.
We thrive asOne Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 20,700 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of 9.1 billion, of which 3.1% allocated to R&D for 1,800 researchers in 17 R&D centers.
If you pursue excellence, love innovation and are inspired by challenges, we encourage you throughwww.arkema.com (https://www.arkema.com/global/en/) to learn more about our values - Solidarity, Performance, Simplicity, Empowerment, and Inclusion - and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.
Changing the world requires the right formula.The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together.What are you made of?
The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.
Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.
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