Location:
4910 Tiedeman Road, Brooklyn Ohio
Job Summary
The Agile Project Manager leads mid to large, high-priority initiatives that impact multiple Lines of Business (LOBs) and/or functional areas and require strong integration across technology, operations, and business teams.
This role enables delivery using Agile methodologies while ensuring adherence to KeyBank governance standards, including project & portfolio management tools, risk management, and regulatory oversight. The Agile Project Manager partners with Product Owners, business leaders, and control partners (Risk, Compliance, Audit) to deliver iterative value aligned with strategic objectives while maintaining transparency, auditability, and control effectiveness.
The role acts as a trusted advisor, balancing Agile delivery speed with disciplined governance, risk mitigation, and regulatory compliance.
Key Responsibilities:
Agile Delivery & Governance Alignment
Drive Agile delivery across initiatives while ensuring compliance with KeyBank project governance frameworks.
Partner with Product Owners and business leaders to define product vision, roadmap, and backlog aligned to business outcomes, regulatory commitments, and risk priorities while focusing on cross-team coordination, governance alignment, and enterprise delivery outcomes.
Ensure Agile practices (Scrum, Kanban, SAFe where applicable) are implemented in a manner consistent with governance, documentation, and audit expectations.
Maintain alignment between Agile delivery artifacts (epics, features, user stories) and required governance deliverables (business cases, approvals, stage gates as applicable).
Planning, Execution & Value Attainment
Enable iterative planning (sprint/release planning) while ensuring alignment to approved scope, funding, and defined value attainment objectives.
Support value attainment tracking, ensuring initiatives deliver measurable business outcomes aligned to approved investment objectives.
Manage cross-team, cross-LOB dependencies to ensure coordinated execution within enterprise delivery timelines.
Ensure impacts to client experience, operational processes, and regulatory obligations are incorporated into delivery plans.
Accountable for delivery performance metrics including predictability, cycle time, and achievement of value attainment targets.
Stakeholder, Risk & Control Partner Engagement
Serve as primary liaison across business stakeholders, technology teams, and control partners (Risk, Compliance, Legal).
Provide transparent, structured reporting aligned to KeyBank standards, including status, risks, issues, dependencies, and financials.
Establish and maintain strong trusted advisor relationships across all stakeholder groups, including executive leadership.
Ensure appropriate stakeholder engagement for regulatory, high-risk, or high-impact initiatives.
Use dashboards to enable real-time transparency for stakeholders and governance forums.
Risk, Issue & Dependency Management
Identify, assess, document, and manage risks, issues, and dependencies in alignment with enterprise risk frameworks.
Ensure risks and issues are escalated appropriately and documented in required systems of record.
Perform impact analysis and ensure mitigation strategies align with regulatory and operational risk expectations.
Proactively remove team-level impediments while ensuring enterprise-level risks are governed appropriately.
Change Management & Regulatory Readiness
Support change management activities, including stakeholder communication, training, and adoption planning.
Ensure all required documentation, approvals, and controls are in place to support audit and regulatory reviews.
Partner with control functions to ensure initiatives meet compliance, legal, and risk requirements.
Financial & Resource Management
Manage initiative financials in alignment with KeyBank standards, including forecasting, budgeting, and funding approvals.
Monitor resource capacity, utilization, and vendor engagement, ensuring alignment to delivery priorities and budget constraints.
Ensure cross-team dependencies are actively identified, tracked, and managed, with clear ownership and escalation to maintain alignment across LOBs and prevent impacts to delivery timelines or value attainment.
Continuous Improvement & Agile Enablement
Champion Agile maturity across teams while aligning to enterprise governance expectations.
Drive continuous improvement through retrospectives, metrics, and feedback loops.
Promote standardized use of enterprise tools (e.g., Jira, Jira Product Discovery, Confluence, etc.) aligned with reporting and governance needs.
Support the broader Technology Delivery organization by driving Agile enablement, promoting best practices, and conducting targeted reviews to improve delivery consistency, efficiency, and outcomes.
Required Knowledge & Experience
Extensive experience delivering initiatives in Agile or hybrid environments preferably within a regulated financial institution.
Strong understanding of governance frameworks, including project lifecycle controls, risk management, and regulatory expectations.
Demonstrated ability to balance Agile delivery with structured governance, documentation, and audit readiness.
Proven ability to manage cross-functional dependencies, risks, and stakeholder alignment at scale.
Strong experience with Agile tools (Jira, Confluence) and enterprise reporting requirements.
Core Competencies
Governance & Control Discipline : Ensures compliance with enterprise standards while enabling delivery.
Leadership : Removes impediments, empowers teams, and drives accountability.
Value Orientation : Focuses on measurable outcomes and value attainment aligned to scope and funding approvals.
Risk Awareness : Proactively identifies and mitigates risks in a regulated environment.
Stakeholder Influence : Builds alignment across business, technology, and control partners.
Continuous Improvement : Drives Agile maturity within governance guardrails.
Additional Responsibilities
Ensures alignment to KeyBank policies, procedures, and ethical standards at all times.
Participates in governance forums, steering committees, and delivery health reviews.
Adapts responsibilities as required to meet evolving regulatory, business, or organizational needs.
Education
Bachelor's Degree (preferred)
OR equivalent experience (required)
Work Experience
5+ years of relevant experience (required)
Licenses and Certifications
Project Management Professional (PMP) - PMI (preferred)
Certified Scrum Master (preferred)
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Work Location Category
Hybrid (2+ days)
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 06/29/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
LI-Hybrid
KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You'll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.
