Customer Service Associate

Walgreens • Madisonville, TN • 6d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1822160BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 4440 HIGHWAY 411,MADISONVILLE,TN,37354

Full District Office Address: 4440 HIGHWAY 411,MADISONVILLE,TN,37354-01563-10164-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10164-MADISONVILLE TN

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

3rd Shift Unarmed Security Officer (HOLOU25)

SEI, Inc. Security • Loudon, TN • 19h ago

Management & Administrative

3rd Shift Unarmed Security Officer (HOLOU25) Loudon, TN, United States of America $18.20 - $18.20 Back Apply Now Back Apply Now Overview Security Engineers is a respected provider of contract security services, operating...

19h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Madisonville, TN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Customer Service Associate

HR Sources & Solutions • Athens, TN • 2w ago

Management & Administrative

We are hiring a Customer Service Rep / Account Manger for a local manufacturer. The successful Customer Service Rep is proactive and relationship-driven Account Manager to support our customer base. This role goes beyond...

2w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Lenoir City, TN • 2w ago

Management & Administrative

2w ago

Go to Apply

Customer Service Support

Precision Strip • Vonore, TN • 3w ago

Management & Administrative

Vonore, TN, USA | Customer Service | Full Time Customer Service Support Precision Strip, Inc. is seeking a dynamic professional to join its Customer Service Team to support the Vonore, TN facility. This individual will b...

3w ago

Go to Apply

Licensed Practical Nurse - Primary Care

Veterans Affairs, Veterans Health Administration • Athens, TN • 1d ago

Hospital & Medical

Summary The LPN, Primary Care GS-7 position is locate at the Athens Outpatient Clinic in Athens, TN. Responsibilities VA LPN Specialty Pay Scale V02Z The LPN, Primary Care GS-7 is under the supervision of the Nurse Manag...

1d ago

Go to Apply

Insulator (Loudon, TN) - Austin Industrial

Austin Industries • Loudon, TN • 2d ago

Legal & Paralegal

Rate: $25 USD per hour Description Austin Industrial delivers premier maintenance, construction, and soft craft services to leading industrial companies across the U.S. An industry leader for more than 60 years, we offer...

2d ago

Go to Apply

2nd Shift Casters- Lenoir City, TN

Hubbell Power Systems • Lenoir City, TN • 2d ago

2nd Shift Casters- Lenoir City, TN Apply now » Date: Jun 9, 2026 Location: Lenoir City, TN, US, 37771 Company: Hubbell Incorporated Job Overview Hubbell Lenoir City is currently recruiting for the following work schedule...

2d ago

Go to Apply

2nd shift Forklift Operator - Lenoir City, TN

Hubbell Power Systems • Lenoir City, TN • 4d ago

Manufacturing & Warehouse

2nd shift Forklift Operator - Lenoir City, TN Apply now » Date: Jun 8, 2026 Location: Lenoir City, TN, US, 37771 Company: Hubbell Incorporated Job Overview Hubbell Lenoir City is currently recruiting for the following wo...

4d ago

Go to Apply

Nurse RN

Diversicare Healthcare Services & Diversicare Ther • Etowah, TN • 6d ago

Hospital & Medical

Overview $3,000 Sign on Bonus available for full time RNs through June 2026! Unlock Your Nursing Career Potential at Diversicare! Join Diversicare, where we prioritize the growth and success of our valued team members. N...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)