Summary Serves as the Director of the Central Service Center and reports to the Executive Director, Service Center, Mission Support Services. The Aviation Technical Systems Manager provides leadership, direction and guidance for the integration and implementation of Air Traffic Organization (ATO) activities within the Central Service Area. Responsibilities The Aviation Technical Systems Manager serves as the Director of the Central Service Center, ensuring timely and quality support services are provided to ATO service units and facilities within the service area. The position is at the highest non-executive managerial level which manages the work of a large, multi-level organization typically through subordinate managers. As the ATO's primary point of contact for support services in the Service Area, the manager will interact with high level executives both inside and outside the Federal government to include FAA, ATO, Department of Defense, local and national law enforcement, the military, the private sector, members of Congress and their staffs in the regions and headquarters, and other principal agencies both local and national. Applies experience with the National Airspace Systems (NAS) equipment, procedures, or safety interventions, including their interrelatedness and functions in order to design, develop, modify, or evaluate the NAS. Identifies potential controversial issues within the NAS and makes sound recommendations to resolve them. Applies detailed technical knowledge of the work as it relates to NAS systems and equipment, to ensure procedures and operations are directed toward continuous improvement of customer service, projects, and programs while ensuring they are aligned with ATO, Mission Support Services and FAA goals, objectives, and plans. Provides advice and guidance related the NAS, including operation, procedures and processes. The employee has thorough knowledge of, and an understanding of the principles of management and strategic planning to integrate the work of multiple projects to accomplish objectives. Applies experience and detailed knowledge of budget, management and human resources management and other administrative policies and principles. The manager is responsible for assignment of tasks and responsibilities, setting priorities, strategic planning, monitoring and evaluating performance of organizational units, managers and employees. Communicates the organization's vision and objectives, approves leave, selections, promotions, and takes or approves corrective/disciplinary actions. Coaches and develops staff and organizational capabilities, including ensuring staff obtain necessary training, improving the workplace, and engaging in conflict resolution. Provides guidance to subordinate managers and employees for preventing and resolving problems without the intervention of higher-level management except where LOB/SO or FAA-wide interests are at stake. Develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines. Implements national policies, procedures, and practices relevant to the service unit with respect to strategic planning, the organizational vision and mission, setting priorities, and evaluating technical and nontechnical performance of subordinates units. Directs actions to improve services within the Central Service Area through oversight of standards development, technical system procedures, and operational strategy. Communicates with a wide range of audiences to negotiate, persuade, advise, and develop goals and objectives, and ensure that goals and objectives are met. Manages budget and either reallocates resources among organizational units/projects/programs or acquires additional resources as needed. Integrates the budget planning process to project short- and long-term needs while ensuring the efficient management and safeguarding of organizational resources. Ensures internal controls meet FAA and ATO standards. Practices and applies activity-based management to control and improve labor and overhead costs. Oversees multi-disciplinary, technical evaluation of program performance to assess effectiveness and if needed, to direct corrective action and identify new and innovative ways to improve performance impacting the service area, service unit, ATO, and FAA. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-K, FG/GS-15. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience will include: Experience ensuring procedures and operations are directed toward continuous improvement of customer service, projects, and programs while ensuring alignment with established goals, objectives, and plans. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Interview Policy: Some, all or none of the applicants may be interviewed. FAA employees, their spouses and minor children may not hold stock or any other securities interest in an airline, aircraft manufacturing company, or in a supplier of components of parts to an aircraft manufacturing company. This prohibition is effective on the date of your appointment. Your acceptance of the agency¿s Final Offer means you agree to comply with this prohibition. Questions may be directed to an agency ethics official at 9-faa-agc-ethics-office@faa.gov. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. Security Requirements: Critical Sensitive (position sensitivity level 3): This position requires completion & favorable adjudication of a Single Scope Background Investigation (Tier 5) background investigation prior to appointment, unless waiver is obtained. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
