Operations Manager

CVS Health • Crystal Lake, IL • 1h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 07/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Senior Manager Network Operations

Capital One • Riverwoods, IL • 1h ago

Management & Administrative

Senior Manager Network Operations As the Senior Manager of Network Operations, you will spearhead a high-performing team responsible for the standardization, modernization, and governance of our network program documenta...

1h ago

Go to Apply

Senior Associate, Product Manager- Pulse

Capital One • Riverwoods, IL • 3h ago

Management & Administrative

Senior Associate, Product Manager- Pulse Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innova...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Hoffman Estates, IL • 13h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

13h ago

Go to Apply

Wireless Sales Manager - W1735/W1681

OSL Retail Services • Wheeling, IL • 16h ago

Management & Administrative

Overview Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walmart Canada to man...

16h ago

Go to Apply

Warehouse Operations Clerk

Sysco • Bartlett, IL • 19h ago

Management & Administrative

JOB SUMMARY Audits warehouse folders for accuracy and closes out orders in the system. Completes other warehouse clerical duties as assigned by management. RESPONSIBILITIES Provide technical, customer relations, and pers...

19h ago

Go to Apply

Regional Administrative Support : McHenry County (Region 44)

IL Network of Child Care Resource Inc. • McHenry, IL • 23h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13507074 **INCCRRA (Illinois Network Child Care Resource and Referral Agency) is e...

23h ago

Go to Apply

Senior Administrative Assistant (Administrative Support Assistant III) - GPN Tech

Capital One • Riverwoods, IL • 23h ago

Management & Administrative

Senior Administrative Assistant (Administrative Support Assistant III) - GPN Tech Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to s...

23h ago

Go to Apply

Customer Marketing Manager

Wolters Kluwer • Riverwoods, IL • 23h ago

Management & Administrative

About the Role We are seeking a strategic and results-driven Customer Marketing Manager to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value. This role sits at the intersection of m...

23h ago

Go to Apply

Operations Experience Manager

Home Depot • Lake Geneva, WI • 1d ago

Management & Administrative

Position Purpose: Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. T...

1d ago

Go to Apply

Senior Manager, Risk Advisor, Technology and Data Risk Management

Capital One • Riverwoods, IL • 1d ago

Management & Administrative

Senior Manager, Risk Advisor, Technology and Data Risk Management Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)