Customer Service Supervisor

Wawa, Inc. • Woodford, VA • 22h ago

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.? At Wawa, extensive benefits are available to Wawa Associates.? These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.?

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Similar Jobs

Secretary (OA)

Veterans Affairs, Veterans Health Administration • Fredericksburg, VA • 2h ago

Management & Administrative

Summary This position is located within the Veterans Health Administration (VHA), VA Mid-Atlantic Health Care Network (VISN 6), Central Virginia VA Heath Care System (CVHCS), at the Fredericksburg Health Care Center (FXH...

2h ago

Go to Apply

Defense Manufacturing Program Manager

Actalent • Stafford, VA • 4h ago

Management & Administrative

Position Title: Program ManagerAbout the Opportunity Our client is an established organization operating within the defense technology sector, focused on delivering advanced tactical systems and mission-critical capabili...

4h ago

Go to Apply

Logistics Analyst II

First Division Consulting • Stafford, VA • 5h ago

Management & Administrative

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Def...

5h ago

Go to Apply

Logistics Analyst I

First Division Consulting • Stafford, VA • 5h ago

Management & Administrative

5h ago

Go to Apply

File Clerk (OA)

Veterans Affairs, Veterans Health Administration • Fredericksburg, VA • 1d ago

Management & Administrative

Summary This position is located in the Veteran's Health Administration, Mid Atlantic Health Care Network (VISN 6), Central Virginia VA Health Care System, Fredericksburg Health Care Center (HCC), organizationally aligne...

1d ago

Go to Apply

Sales Account Manager - Wine

Reyes Holdings • Ashland, VA • 5d ago

Management & Administrative

Position Responsibilities: Achieve sales goals within assigned timeframes that meet monthly business objectives while actively acquiring new business and maintaining established distribution Accomplish timely and product...

5d ago

Go to Apply

Operations Research Analyst, Senior

BOOZ, ALLEN & HAMILTON, INC. • Stafford, VA • 6d ago

Management & Administrative

Operations Research Analyst, Senior The Opportunity: As an Operations Analyst, you're passionate about exploring the root cause of an issue and then analyzing, reporting, and developing recommendations for a creative sol...

6d ago

Go to Apply

Data Center Engineering Operations Area Manager, DCC Communities

Amazon • Fredericksburg, VA • 1w ago

Management & Administrative

Description We are seeking a Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined s...

1w ago

Go to Apply

New Home Sales Consultant

NVR • Fredericksburg, VA • 1w ago

Management & Administrative

New Home Sales Consultant Job Category Sales / Marketing Market Location VA - Fredericksburg area Location VA - Fredericksburg Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cw...

1w ago

Go to Apply

Security Officer

Six Flags • Doswell, VA • 1w ago

Management & Administrative

Overview: $20.00/hour Â Â Applicants must be 18 years of age or older for this position. Â Working at Kings Dominion, you will have access to these amazing perks: PAID Training! FREE Uniforms! FREE Admission to Kings Dom...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)