Attendant Operator Terminal Appearance
Job ID: 12819
Business Unit: Metro-North Railroad
Location: New York, NY, United States
Regular/Temporary: Regular
Department: GCT Terminal Appearance
Date Posted: Jun 4, 2026
Description
Job Title: Attendant Operator Terminal Appearance
Department: Station Operations
MTA Agency: Metro-North Railroad
Primary Location(s): New York, NY
Salary Range: See wage progression below
Regulated/Safety Sensitive: Safety Sensitive /Non-DOT Regulated
Union Affiliation: Agreement
Closing Date (if applicable): Until Filled
Shift (if applicable): Any
Title 55-a (yes or no): No t Applicable
Other: Not Telework eligible
JOB SUMMARY
Attendants perform general cleaning and porter tasks in assigned areas, including public access areas and employee welfare facilities.
DUTIES AND RESPONSIBILITIES
Include but are not limited to:
Sweep, mop and wax floors with the aid of equipment
Clean restrooms, windows, offices, locker rooms and all areas of Grand Central Terminal
Empty trash receptacles
Monitor assigned areas for cleanliness and other issues
Follow procedures for the use of chemical cleaners and power equipment to prevent
damage to floors and fixtures
Perform attendant tasks with minimal disturbance to customers
Perform snow removal around Grand Central Terminal (i.e. shovel, operate snow blower,
plow, etc.)
Maintain the restrooms in a clean and orderly fashion
Properly maintain dispensers with tissue and necessary supplies
Monitor facility to ensure restroom is maintained, fully stocked and clean
Notify the Stationmaster's Office promptly when problems arise
Notify Police Desk promptly when vagrants are loitering or other problems arise
Perform other attendant-related duties as assigned .
KNOWLEDGE, SKILLS AND ABILITIES
Written comprehension; ability to communicate and understand instruction; must be safety conscious
REQUIRED EDUCATION AND EXPERIENCE
Must have High School Diploma or General Equivalency Diploma
The following is/are preferred :
Prior commercial cleaning experience
Prior commercial manual labor experience
SPECIAL REQUIREMENTS
Must wear prescribed uniform
Proper personal protective equipment (PPE)
For Attendant-Extra
Must be qualified to cover all attendant (including Lead Attendant), elevator and machine operator positions in Grand Central Termina l
Details Of Physical Activities
Must be able to routinely lift and carry tools, materials and discard trash weighing up to 50 lbs.
Details Of Working Conditions
Must be able to work indoors and outdoors exposed to various weather conditions
Must be able to work exposed to chemical cleaning materials
Must be able to work any and all shifts
R ATE OF PAY
The starting 70% rate of pay is $24.14/hr . The 100% full rate of pay is $34.48/hr .
The annual wage progression scale is as follows: Year 1=70% > Year 2=70% > Year 3=75% > Year 4=80% > Year 5=85% > Year 6=85% > Year 7=90% > Year 8 > 100%.
This rate has been established by the collective bargaining unit and is non-negotiable.
SENIORITY
Applicants will establish seniority in the Transportation Communications International Union (TCU), the union representing terminal attendants, in accordance with the union's current collective bargaining agreement.
Members of the TCU are subject to an initiation fee and monthly union dues.
ASSIGNMENTS
Must be able and willing to work various shifts, and days in GCT.
BENEFITS
Commuter Assistance - based on operating MTA agency (complimentary transportation pass within the MTA's jurisdiction and tax-advantaged accounts)
Low Premium - High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)
Pension Plans and Retirement Savings Accounts for eligible employees
Generous Paid Time Off and Holidays provided.
Tuition Reimbursement for eligible employees
Employee Assistance Programs
MTA Exclusive Employee Discount Programs
Work Life Services team
Employee Resource Groups
OTHER INFORMATION
Selection Criteria
Due to the competitive nature of the selection process, not all qualified candidates who meet the minimum requirements for the position are guaranteed an interview. To be selected for a position, one must meet the following criteria: (1) satisfy the minimum requirements listed in the job posting, (2) if applicable, successfully pass a written and practical exam, (3) satisfy a background investigation (including but not limited to, employment, education, and criminal history), and (4) pass a verbal interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing. Failure to pass any step within the hiring process will result in the disqualification of your application.
This is a safety sensitive position and subject to toxicology testing. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission"). Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
Additional Criteria for Current Employees:
Current Metro-North employees must be in active service to be eligible for consideration.
Agreement Employees applying for a position outside of their present craft are required to have worked in your current union for at least one (1) year preceding the Application Deadline to be eligible to apply for a posted position and have completed the agreed upon formal training commitment, including on-the-job training or lock-in requirement, if applicable (for example Signal Trainee, Foreman-In-Training, etc.). If you are transferring to another craft, you may be required to forfeit your seniority in your present union.
Non-agreement employees must have worked in their current position for a minimum of one (1) year preceding the Application Deadline. Along with a background investigation (including but not limited to, employment, education, and criminal history), employees are also subject to an internal investigation, which includes an evaluation not limited to discipline records and performance assessments.
Safety Sensitive/ Non DOT - Regulated
Not T elework e ligible
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.
