Product Manager Sr. (Store Operations)

Dollar General • Goodlettsville, TN • 5h ago

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html .

General Summary:

As a Senior Product Manager for the Store Operations, you'll be the bridge between business and technology helping to ensure that technology delivery is matched with the strategies, objectives and needs of business stakeholders.

You will combine expertise in Retail Store Operations, with technology delivery to create product vision & strategy, roadmaps, success measures, and initiatives that are aligned with the needs and strategies of your business stakeholders.

As a member of our IT Product Strategy team, you will be integrated into our delivery teams working closely with Product Owners, Engineering Program Managers, and business stakeholders to ensure technology delivers the maximum value to Dollar General.

Job Details

Duties & Responsibilities: What major responsibilities does this position have and what percentage of time is spent on completing them?

Defining Product Vision & Strategy

o Develop a deep understanding of your stakeholders' business function and processes - and the technologies that they use

o Work with Product Owners and engineering teams to understand current and future technology capabilities

o Facilitate the creation of vision & strategy that aligns business needs with technology evolution 25%

Plan & Deliver

o Planning the work including collaborating across different stakeholders, facilitate the setting the priorities, and getting alignment

o Define and document success measures and initiatives to provide engineering teams with the @context they need to design and deliver solutions

o Continuously engage during delivery to clarify requirements and help to ensure that deliverables meet needs and fulfil on the required outcomes 35%

Communication

o Keep stakeholders engaged in delivery by facilitating conversations about priorities, requirements, risks, and decisions

o Facilitate cross-functional conversations to help stakeholders understand options and make choices (including facilitating investment decision making) 40%

Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job?

o Strong understanding of retail store operations business function and the technology products that enable this function.

o Technical and business fluency - proficient in facilitating conversations within and between these domains

o Proficiency in product management practices including working closely with Product Owners as a member of an agile delivery team

o Proficiency in creating and maintaining multiple product strategies, roadmaps, success measures, and initiatives

o Proficiency in facilitating the development of success measures (Objective and Key Results)

o Ability to coordinate cross-functional teams and facilitate prioritization and decision-making conversations

o Proficiency in helping to derive and quantify business benefits and in creating business cases to provide investment decision support

o Strong communication skills in listening, speaking, writing, and presenting

o Ability to build and maintain relationships with diverse stakeholders and guide them to alignment on complex topics

Qualifications

Work Experience &/or Education: What are the minimum education and/or experience requirements necessary to perform this job?

o 5+ years of experience in product management

o Product Management certification or equivalent experience

o Experience with retail store operations functions and related technology products

o 2+ years of people management experience; demonstrated track record of developing Product Managers/Product Owners, building high-performance teams, and managing performance

o 5+ years of retail experience

o Bachelor's degree or equivalent experience

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