Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Brentwood, PA • 2h ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.

Job Responsibilities

Education and Work Experience

Knowledge, Skills and Abilities

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out

www.t-mobilebenefits.com

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other statusor characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing

ApplicantAccommodation@t-mobile.com

or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

EOE StatementWe Take Equal Opportunity Seriously - By ChoiceT-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Bridgeville, PA • 18min ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

18min ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Canonsburg, PA • 19min ago

Retail & Hospitality

19min ago

Go to Apply

Retail Store Manager

Ollie's Bargain Outlet • Tarentum, PA • 2h ago

Retail & Hospitality

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect...

2h ago

Go to Apply

Restaurant Host - Marketplace Caf - Ross Park

Nordstrom • Pittsburgh, PA • 14h ago

Retail & Hospitality

Job Description The ideal host/hostess is self-motivated, friendly and committed to providing outstanding customer service every day. A day in the life... Greet and seat customers quickly and in a professional manner Sha...

14h ago

Go to Apply

PM Lobby Attendant at The Atterbury Hotel- Pittsburgh

Sage Hospitality Group • Pittsburgh, PA • 20h ago

Retail & Hospitality

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Atterbury Hotel, managed by Sage Hospitality, may just be your ideal location. We are the architects of experience...

20h ago

Go to Apply

Wireless Retail Sales Associate - W5040

OSL Retail Services • Carnegie, PA • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $16/hour base pay and uncapped commission! Employees earn $19/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Wireless Retail Sales Associate - W2588

OSL Retail Services • North Versailles, PA • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Manager Retail Regional

Acosta Group • Pittsburgh, PA • 1d ago

Retail & Hospitality

DESCRIPTION Are you a dynamic leader with a passion for retail and a knack for driving sales? Join Acosta as a Retail Regional Manager and take charge of managing and developing a retail sales organization in your assign...

1d ago

Go to Apply

Team Leader - TEAML004597

GOODWILL OF SOUTHWESTERN • Cranberry Township, PA • 1d ago

Retail & Hospitality

Position Title: Team Leader Job Category: Retail Requisition Number: TEAML004597 Full-Time Cranberry Township, PA 16066, USA Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organizati...

1d ago

Go to Apply

Buyer, Staff

Curtiss-Wright Corporation • Pittsburgh, PA • 1d ago

Retail & Hospitality

We are looking for a Buyer to join our Pittsburgh (Cheswick) location! Salary: $52,800.00 - $88,000.00 ? per year Please note that the salary range information provided is a general guideline only, reflecting a position...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)