Job Description
Role Summary
· The Specialist, Grant Operations, Patient Engagement, position resides in the Value & Implementation (V&I) organization, which includes Global Medical and Scientific Affairs as well as Outcomes Research.
· This position is a member of the Patient Insights & Engagement (PI&E) Grant Operations team and supports initiatives that advance PI&E deliverables, strategies and priorities. Under the direction of the Associate Director and Team Leader of Strategy Execution and Grant Operations, this position will manage and execute U.S. and Global Independent Patient Advocacy, Charitable, and PI&E Non-Continuing Education (CE) Grant processing from initiation through close-out.
Responsibilities and Primary Activities
· Supports collaboration with external U.S. and Global Patient Advocacy stakeholders, as well as company personnel such as Legal, Compliance, and PI&E, to help ensure timely and accurate grant proposal submission and processing.
· Assists with independent grant processing, including compliance and quality review, contracting coordination, vendor management, payments, reconciliation, outcomes tracking, and close-out activities.
· Supports maintenance of grant programs and serves as a resource for standard procedures, templates, and process guidance.
· Partners and support PI&E team and engagement coordinators and PI&E engagement activities as needed.
· Ensures work is completed in accordance with existing guidelines, company policies, and applicable legal, ethical, and regulatory requirements.
· Partners with stakeholders across U.S. and Global business areas, Compliance, and Legal to help improve and simplify policies, guidance, and processes for operational effectiveness.
· Supports grant management system troubleshooting, updates, and coordination with the external vendor as needed.
· Helps maintain grant applications, forms, templates, workflows, trackers, and related operational resources.
· Assists in the coordination of concurrent projects and project execution to help ensure patient organization needs are met in a timely and compliant manner.
· Supports the Associate Director and team members with project management activities and operational follow-up.
· Assists with routine and ad hoc reporting for Patient Engagement, including transparency, budget, payments, vetting, outcomes, and grant data.
· Supports response preparation for internal audits, external inspections, and compliance monitoring activities, and assists with remediation actions as needed.
· Applies problem-solving skills to identify and help resolve operational issues.
· Communicates clearly and professionally with internal and external stakeholders, delivering information with tact, diplomacy, and sound judgment.
· Understands and complies with internal and external standards, including company policies, SOPs, ethical requirements, legal requirements, and promotion compliance standards.
Required Qualifications, Skills and Experience
Minimum
· BA/BS degree preferred.
· Two+ years of experience in U.S. and Global grant management in pharmaceutical or biotech industry or related relevant experience.
· Advanced proficiency in Microsoft Suite - Word, Excel, PowerPoint, and Teams
· Strong communication, strategic thinking, and time management skills.
· Ability to anticipate system and process needs and identify solutions to streamline and ensure compliance.
· Proven ability to innovate and adapt to changing internal and external conditions.
· Excellent project management and organizational skills and ability to manage multiple projects simultaneously.
· Ability to prioritize tasks appropriately to ensure timely and quality grant processing as well as a positive and enhanced internal and external stakeholder experience.
· Basic understanding of compliance principles and ability to follow industry regulations, standards, and Company-guiding principles.
· Demonstrated commitment to ethics, integrity, and professionalism.
· Strong interpersonal, networking, and cross-functional management skills.
Preferred
· Two or more years of relevant Patient Advocacy experience.
· Degree in science, business, health care, or related field.
· Experience in grant operations, project coordination, or administrative operations in a regulated environment. #EBRG #VetJobs
Required Skills:
Business Intelligence (BI) Reporting, Business Intelligence (BI) Reporting, Clinical Project Management, Grant Administration, Internal Inspection, Interpersonal Communication, Knowledge Management, Logical Thinking, Medical Affairs, Medical Communications, Medical Knowledge, Medical Literature Review, Medicines Australia Code of Conduct, Messaging Platforms, Operational Performance Management (PM), Patient Advocacy, Patient Engagement, Project Coordination, Project Management, Quality Management, Regulatory Requirements, Scientific Exchange, Scientific Literature Search, Stakeholder Engagement, Standard Operating Procedure (SOP) Management {+ 2 more}
Preferred Skills:
Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)
EEOC GINA Supplement?
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)
The salary range for this role is
$96,200.00 - $151,400.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
N/A
Job Posting End Date:
06/10/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R399972
