Sr. Operations Manager

Amazon • Castleton, NY • 2h ago

Description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

Bachelor's degree or equivalent, or 2+ years of equivalent experience

7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment

Prior experience with performance metrics, process improvement and Lean techniques

Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Preferred Qualifications

Ability to handle changing priorities and use good judgment in stressful situations

Interest in long-term career development through assignments in multiple FCs across the nation

Experience with a contingent workforce during peak seasons

Bachelor's degree in Engineering, Operations or related field. MBA preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, CASTLETON - 135,000.00 - 182,700.00 USD annually

USA, NY, Castleton - 135,000.00 - 182,700.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Product Manager (Leadership)

Meta • Albany, NY • 3h ago

Management & Administrative

Summary: At Meta, we're shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary product teams are creating new ways to help peopl...

3h ago

Go to Apply

Product Manager (Leadership)

Meta • Albany, NY • 4h ago

Management & Administrative

4h ago

Go to Apply

Administrative Assistant 1/Trainee 1/Trainee 1 (NY HELPS) - 90602

New York State Civil Service • Albany, NY • 4h ago

Management & Administrative

NY HELP Yes Agency Health, Department of Title Administrative Assistant 1/Trainee 1/Trainee 1 (NY HELPS) - 90602 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 11 Bargaining Unit ASU - Administrati...

4h ago

Go to Apply

Administrative Assistant 1 or Administrative Assistant Trainee 1/2 (NY HELPS), Central New York Psychiatric Center, Greene Satellite Unit, P27184

New York State Civil Service • Coxsackie, NY • 4h ago

Management & Administrative

NY HELP Yes Agency Mental Health, Office of Title Administrative Assistant 1 or Administrative Assistant Trainee 1/2 (NY HELPS), Central New York Psychiatric Center, Greene Satellite Unit, P27184 Occupational Category Cl...

4h ago

Go to Apply

Administrative Assistant 1 or Administrative Assistant 1 Traineeship (NY HELPS)

New York State Civil Service • Albany, NY • 4h ago

Management & Administrative

NY HELP Yes Agency Corrections and Community Supervision, Department of Title Administrative Assistant 1 or Administrative Assistant 1 Traineeship (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salar...

4h ago

Go to Apply

Sr. Strategic Account Manager-NYC

Proofpoint • Albany, NY • 16h ago

Management & Administrative

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large...

16h ago

Go to Apply

Supply Chain Manager Flotte

The Hertz Corporation • Albany, NY • 18h ago

Management & Administrative

Werde Teil von Hertz, einem der weltweit führenden Anbieter im Bereich Mobilität, und gestalte als Supply Chain Manager (m/w/d) (Homeoffice) aktiv unsere Logistikprozesse mit. In dieser Rolle übernimmst du die Verantwort...

18h ago

Go to Apply

Demand Planning Director, Supply Chain Management

Oracle • Albany, NY • 18h ago

Management & Administrative

Job Description Oracle Cloud Infrastructure (OCI) is seeking a strategic and execution-focused Demand Planning Director to lead platform planning across Compute, Storage, and Networking rack infrastructure supporting Ora...

18h ago

Go to Apply

SAP - Supply Chain Planning - IBP - PPDS - Manager - Consulting - Location OPEN

EY • Albany, NY • 18h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

18h ago

Go to Apply

SAP - Supply Chain Planning - IBP - PPDS - Manager - Consulting - Location OPEN

EY • Troy, NY • 18h ago

Management & Administrative

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)