Senior Group Sales Manager

Marriott • Cleveland, OH • 6h ago

Additional Information

Job Number 26066674

Job Category Sales & Marketing

Location 1360 W Mall Dr, Cleveland, Ohio, United States, 44114 VIEW ON MAP (https://www.google.com/maps?q=1360%20W%20Mall%20Dr%2C%20Cleveland%2C%20Ohio%2C%20United%20States%2C%2044114)

Schedule Full Time

Located Remotely? N

Position Type Management

Expiration Date: 07/17/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Savour Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Position Overview

The Senior Sales Manager is responsible for representing the organization to customers, the public, and other external sources. Responsible for the development and performance of all sales activities in their assigned market. Listen to customer needs, analyze this information, and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality, and timely service in a pleasant and friendly manner. May work with local sales and account sales teams to drive production from targeted high priority accounts including maximizing business within the represented marketplace.

Essential Functions and Responsibilities

Develop the sales strategy for assigned market and ensure individual booking goals are met for self.

Ensure the development of a strategy account plan for the demand generators in the market.

Leverage demand engines to full potential.

Ensure focus is on proactive selling as well as reactive selling.

Activate and manage platforms required for sales processes.

Maintain current and accurate information on clients through databases and sources.

Define, develop and maintain contact with clients to ensure new and repeat business.

Responsibility of Business Development Manager through prospecting activities.

Develop and scout partnerships.

Produce and deliver presentations as needed to clients and third-party planners.

Promote and sell the hotel by participating in industry trade shows and sales trips.

Ensure successful performance by meeting and exceeding budget, controlling expenses and providing a return on investment for the owner and investors.

Stimulate productivity through positive guidance and a challenging environment.

Perform other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

4-year bachelor's degree preferred.

Lodging sales experience in either luxury or upscale hotels and resorts.

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to effectively present information to individuals or groups

Proficient with Microsoft Office programs

Current Marriott experience preferred.

Ability to work independently (and in a team).

Strong attention to detail.

Work Conditions & Physical Demands

Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.

Able to work independently or as a team member and support managers with special projects.

Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Values We Seek

Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.

Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.

Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.

Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.

Expected Hours of Work & Travel

Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process

Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

$65k-$70k

This company is an equal opportunity employer.

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