Account Coordinator

NorthPoint Development • Kansas City, MO • 8h ago

Account Coordinator

Location: Kansas City, MO

*This role is onsite in Kansas City

About WarehouseQuote:

At WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do. WarehouseQuote has built an integrated network of warehouses that can provide customers with on-demand scalable capacity. Customer inventory inside the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting.

The Role

The Account Coordinator supports the day-to-day needs of our clients. This teammate will ensure that we are communicating timely, effectively, and with intentionality to internal and external stakeholders.

Day To Day Responsibilities:

Responsible for daily order management, which includes:

Communication via phone, email, and various systems

Executing on Standard Operating Procedures

Troubleshooting issues and errors

Detailed Exceptions tracking - When something goes wrong we document and communicate the issue

Maintaining a high level of positive Client Service - We are kind, but firm with service expectations

Who We Are Looking For:

WarehouseQuote only hires A+ rock stars who are dedicated to our core values and will work to maintain our incredible culture. We are dedicated to hard work and supporting each other and the community in which we live. We do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings.

Excellent time management, interpersonal, listening, and written and verbal communication skills

Strong technical skills and ability to learn computer programs

Ability to multi-task, stay organized, and adapt quickly in a fast-paced, customer-focused environment

Teammates who are committed to our CORE VALUES:

Putting People First

Our team doesn-t leave anyone behind. If help is needed, we jump in to support

Do The Right Thing Every Time

Even when it doesn-t benefit individuals or the organization, we always do what-s right

Taking Ownership of Every Situation

This includes our mistakes, and our personal development

Financial Discipline

We will never risk the long term health of the company for short term gain

Living Generously

We selflessly and humbly give of our time and talent to make a positive impact on those around us

Benefits:

85% of premiums for medical, dental, and vision plans covered by WarehouseQuote

$2,000 annual HRA/HSA contribution

401k with 100% match, up to 6%, immediately vested upon enrollment

Reimbursement programs: childcare, tuition, wellness, cellphone

Free daily lunches

Leadership and development training

Men and women haircuts

Onsite gym

What Comes Next:

Submit your application

The HR hiring manager will review your resume and determine if we feel there is a match based on your skill set.

If there is a perceived match, we will have an initial phone interview to get acquainted with you and introduce the company.

If there is mutual interest, we will proceed with a technical interview with one or more team members, a case interview, and finally a culture-based (non-technical) interview that will see if we are a match culturally for our organization.

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