Banking Center Manager II

First Horizon Bank • Knoxville, TN • 6d ago

Description

Location : Onsite listed in the job posting.

Weekly Scheduled Hours: M-Th 8-5, Fri 8-6, Sat 8:30-1:30

SUMMARY

This position is responsible for the overall sales, production, profitability and regulatory compliance of a banking center. It is also the responsibility of this position to ensure the banking center delivers quality, accurate, and timely customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic leadership

Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.

Model and demonstrate First Horizon Bank (Firstpower) culture. Promote a positive work culture by increasing and supporting associate engagement.

Represent the company in a professional manner, including being involved in the local market/community through civic organizations or community groups.

Sales and business development

Implement and coach advice driven sales process. Provide one-on-one coaching, inspect, and recognize sales activities and behaviors.

Establish and nurture relationships with key clients and partners to expand the client base. Proactively collaborate with and refer to key line of business partners to lead and promote effective One Team partnerships.

Business development of market area through proactive sales calls, networking, and participation in local activities to achieve goals and priorities.

Client experience

Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Team management

Recruit, train, develop, and retain a high-performing Retail banking center team.

Lead, grow, coach, and motivate associates to execute banking center routines effectively, aligning with our Purpose, Values, and Action to deliver financial guidance and support.

Provide regular coaching, feedback, and performance evaluations to banking center team members.

Foster a collaborative and inclusive work environment that promotes teamwork and professional growth.

Compliance and risk management

Collaborate with market operations and sales leadership to ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, while ensuring all associates on the team complete required training.

Implement effective risk management practices to minimize potential financial and operational risks.

Operational efficiency

Lead and manage operational excellence for the banking center. Monitor operational metrics and implement improvements as needed. Partner with Retail Operations team to address operational concerns.

Responsible for controlling operational and administrative expenses.

Other job-related duties and special duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; assessing performance, providing regular feedback and coaching; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

NMLS Language

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position

The assessment takes approximately 12-15 minutes to complete

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Junior Accountant

Aston Carter • Knoxville, TN • 17h ago

Finance, Accounting & Banking

Hiring for a Jr. Accountant Looking for your next accounting role?! This is a great opportunity to join a top employer in the area Weekly pay + Benefits + Growth Potential MUST HAVE QUALFICIATIONS Bachelor's Degree Requi...

17h ago

Go to Apply

Head of Commercial Banking Strategy

First Horizon Bank • Knoxville, TN • 1d ago

Finance, Accounting & Banking

Description Location: On site at location listed in job posting Summary The Head of Commercial Banking Strategy sets and executes the multi-year strategic agenda for Commercial Banking (including Middle Market), Business...

1d ago

Go to Apply

Cost Accountant

Robert Half • Knoxville, TN • 1d ago

Finance, Accounting & Banking

Description We are looking for a Cost Accountant to join a manufacturing organization in Knoxville, Tennessee for a Contract assignment expected to run approximately 2 to 3 months. This role will play an important part i...

1d ago

Go to Apply

Manager, Corporate Accounting

Pilot Company • Knoxville, TN • 2d ago

Finance, Accounting & Banking

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi...

2d ago

Go to Apply

Accountant, Miscellaneous Income

Pilot Company • Knoxville, TN • 6d ago

Finance, Accounting & Banking

6d ago

Go to Apply

Accounting Associate, Accounts Receivable

Pilot Company • Knoxville, TN • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

Accountant - Accounts Receivable

Aston Carter • Knoxville, TN • 1w ago

Finance, Accounting & Banking

Hiring for an Accountant II - Accounts Receivable weekly pay + flexible schedule + overtime (5 hours a week) + benefits Must Have: Bachelor's degree 3+ years of accounting experience specifically with reconciliations GAA...

1w ago

Go to Apply

Junior Accountant

Centrus Energy Corp. • Oak Ridge, TN • 1w ago

Finance, Accounting & Banking

Job Summary : At Centrus Energy, we're powering the future of clean energy-and we're looking for a detail-oriented and motivated Junior Accountant to help support the financial operations that keep our business moving fo...

1w ago

Go to Apply

Business Banking Underwriting Manager

U.S. Bank • Knoxville, TN • 1w ago

Finance, Accounting & Banking

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make bet...

1w ago

Go to Apply

Financial Advisor

First Horizon Bank • Knoxville, TN • 1w ago

Finance, Accounting & Banking

Description Location : On site at location listed in job posting. Weekly Scheduled Hours: Monday - Friday 9-5 Summary As a Financial Advisor, you will be responsible for developing client relationships and partnerships w...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)