Customer Service Representative

Robert Half • Fairfield, NJ • 19min ago

Description

We are looking for a Customer Service Representative to support daily order processing and customer communication for a Contract position based in Montville, New Jersey. In this role, you will help ensure orders move smoothly from entry through shipment while providing timely updates on inventory, delivery timing, and related billing information. The ideal candidate brings strong attention to detail, a service-focused approach, and the ability to stay organized in a busy, team-oriented environment.

Responsibilities:

Review incoming customer orders for completeness, confirm product availability, and enter accurate details into the company's accounting system.

Communicate with customers regarding order progress, shipping timelines, freight costs, and credit-related matters in a clear and timely manner.

Coordinate closely with warehouse and operations teams to support accurate fulfillment and maintain alignment on inventory levels.

Prepare shipping paperwork, including bills of lading, and provide freight rate information for outbound deliveries.

Investigate and process transportation claims involving damaged goods while keeping documentation current and organized.

Generate sales orders, invoices, and credit memos for returns, ensuring records are complete and properly maintained.

Maintain structured electronic and cloud-based filing systems for customer transactions, inventory documents, and related records.

Respond promptly to purchase orders, phone inquiries, and customer messages while delivering current inventory information as needed.

Requirements - At least 1 year of experience in customer service, order processing, logistics support, billing, or a similar function.

Demonstrated ability to manage multiple priorities effectively in a fast-paced work environment.

Strong accuracy and attention to detail when handling data entry, documentation, and customer records.

Solid organizational skills with the ability to maintain orderly files and dependable recordkeeping practices.

Working knowledge of invoicing, returns, and credit memo processing.

Proficiency with Microsoft Office and comfort learning or using accounting software.

Effective problem-solving skills and a clear communication style for customer and team interactions.

Ability to collaborate well with cross-functional teams, including warehouse and operations staff. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

College Aide- Help Desk Technician

City of New York • New York, NY • 10min ago

Management & Administrative

Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities f...

10min ago

Go to Apply

Chief of Staff for Operations

City of New York • New York, NY • 12min ago

Management & Administrative

Job Description The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York City by...

12min ago

Go to Apply

Customer Service Representative

City of New York • New York, NY • 15min ago

Management & Administrative

Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. This posit...

15min ago

Go to Apply

Customer Service Representative

City of New York • New York, NY • 15min ago

Management & Administrative

15min ago

Go to Apply

Customer Service Representative

City of New York • New York, NY • 15min ago

Management & Administrative

15min ago

Go to Apply

Customer Service Associate I

Dollar Tree • Watchung, NJ • 16min ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

16min ago

Go to Apply

Procurement Generalist

City of New York • New York, NY • 16min ago

Management & Administrative

Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice fo...

16min ago

Go to Apply

Customer Service Representative

Robert Half • Fairfield, NJ • 16min ago

Management & Administrative

Description We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys...

16min ago

Go to Apply

Customer Service Representative

City of New York • New York, NY • 19min ago

Management & Administrative

19min ago

Go to Apply

Office Assistant, Bureau of Operations

City of New York • New York, NY • 23min ago

Management & Administrative

Job Description College Aide (Junior-Senior) Plant Operations is committed to supporting the NYC Department of Health and Mental Hygiene's focus on protecting and promoting the health of all New Yorkers by providing comp...

23min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)