Manager, Warehouse and Inventory

ArcBest • Fort Smith, AR • 2d ago

Job Description

The Manager, Warehouse and Inventory is accountable for end-to-end warehouse execution and multi-site inventory performance across a network of distribution/warehouse locations supporting manufacturing and customer fulfillment. This position owns service, cost, safety, accuracy, and working-capital outcomes through standardized operating processes, strong systems governance (ERP/WMS), and continuous improvement. The Manager, Warehouse and Inventory drives consistent performance across sites, ensures materials availability for production, and enables on-time, accurate customer delivery through cross-functional leadership with Production, Planning, Purchasing, Transportation, and Customer Operations.

Responsibilities

Oversee daily warehouse operations across multiple sites (receiving, put-away, storage, staging, picking, packing, shipping) to ensure consistent service and execution.

Establish and enforce standard processes, safety (OSHA-aligned), 5S practices, and compliance across locations.

Optimize warehouse network design, including space utilization, slotting, and workflow to improve efficiency and reduce costs.

Lead multi-site labor strategy, including staffing, training, performance management, and succession planning.

Own inventory accuracy and control for raw materials, WIP, and finished goods across all locations.

Manage cycle counting, physical inventory, reconciliation processes, and variance resolution.

Drive reduction of excess, obsolete, and slow-moving inventory through cross-functional collaboration.

Ensure accurate inbound receiving, inspection coordination, and transaction controls.

Oversee outbound operations to meet delivery, documentation, labeling, and regulatory requirements.

Partner with transportation providers and internal departments to resolve service issues and improve performance.

Govern ERP/WMS usage, including master data, transaction discipline, and reporting standards.

Maintain and improve SOPs for warehouse and inventory processes to ensure training and compliance.

Monitor performance through KPIs (accuracy, productivity, fulfillment, turns) and lead corrective actions.

Lead continuous improvement initiatives to enhance efficiency, accuracy, and service levels.

Collaborate cross-functionally with Production, Planning, Procurement, and Logistics to ensure material flow and availability.

Other duties and projects, as assigned.

Requirements

Education:

Bachelor's Degree in Supply Chain Management, Operations, Business Administration, Logistics, or related field, required

Equivalent experience may also be considered in lieu of education.

Experience:

5 years of warehouse/inventory leadership experience in manufacturing or distribution environments, required

Demonstrated experience managing teams and driving performance through standard work and KPIs, required

Multi-site operational leadership experience (standardization, governance, travel cadence), preferred

Lean/Continuous Improvement background with experience supporting Make-to-Order (MTO) and Make-to-Stock (MTS) manufacturing environments, preferred

Computer Skills:

Proficient with ERP/WMS and Microsoft Office and the ability to translate data into operational actions, required

Certifications:

APICS (CPIM or CSCP), CLTD, or Lean/Six Sigma (Green Belt or higher), preferred

Additional Requirements:

Strong knowledge of inventory control, material flow, and warehouse operations, required

Continued education or training in warehouse management systems (WMS), ERP platforms, or supply chain analytics, preferred

Other Details

Work Hours:

Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:

Minimal (0%-25%)

Compensation:

This is a salary position paid biweekly.

About Us

ArcBest Technologies, ArcBest's tech and innovation team, provides custom-built solutions and leading-edge technologies that help our customers successfully navigate the complex supply chain landscape. The team is made up of highly engaged, creative tech and analytics professionals who create smart solutions that help keep the global supply chain moving.

An Equal Opportunity Employer M/F/Vet/Disability

ArcBest

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